On-Site General Manager Houston, Texas, United States
Tbwa Chiat/Day Inc, Houston, TX, United States
RISE Association Management Group is the best-in-class provider of property services for Texas homeowners’ associations. Our core purpose is to be of service to great communities and the people who lead them. We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together. We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings. We’re an EOS (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it.
We are problem solvers and business managers who just happen to be in the business of community association management. Together, we’re capable of so much more. Together, we RISE.
Our Core Values:
- Honoring Commitments
- Precision
- Stewardship
- Being a Great Partner
- Inspire Others with Your Attitude
- Finding A Way, despite any obstacles
- Taking Ownership
Core Responsibilities include but are not limited to:
- Supervise onsite teams, for example: admin staff, maintenance, concierge, and valet team.
- Daily communication with Association Board of Directors and homeowners as needed, including Weekly Management Reporting to keep the board informed.
- Complete regular facility inspections for maintenance and deed restriction matters.
- Preparation for Board Meeting materials, bid comparisons, and other documents needed for presentations.
- Practice and adhere to the Guiding Principles of the company and respond to all calls/emails within 24 hours of receipt.
- Acquire and maintain current knowledge of state and regulatory agency statutes and the community's documents, policies, and procedures.
- Provide administrative, operational, and managerial support to the board.
- Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community.
- Display exceptional ability to analyze and deal with a variety of situations that could otherwise be potential problems.
- Other duties as assigned.
Education/Certification Requirements:
- High School Diploma or equivalent experience and/or bachelor’s degree from an accredited university preferred.
- Must have own transportation and ability to travel to and from client sites.
Additional Information:
All your information will be kept confidential according to EEO guidelines.
Hours: Monday through Friday 8am to 5pm. Evenings and Weekends as required by demand.
Typical Working Conditions:
- Works primarily on property both outside and indoors.
- May be required to work any time of the day, evening, or night during the week and/or weekend.
Preferred:
- Previous experience in property management or facilities management is preferred.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficient in data entry and computer skills.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of HOA regulations and procedures is a plus.
We offer competitive compensation and benefits packages. Join our team as an HOA Manager and make a positive impact on our community!
Job Type: Full-time
Pay: $60,000.00 per year
- 401(k)
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Evenings as needed
- Monday to Friday