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Chase- Candidate Experience page

Product Manager, Checkout-Payments-Vice President

Chase- Candidate Experience page, Palo Alto, CA, United States


Product Manager, Checkout-Payments-Vice President

Qualifications

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Deep understanding and hands on working experience throughout the product development life-cycle
  • Technical depth to understand internal and external system dependencies
  • Proven experience developing roadmaps, product overviews, reports, backlog, and documentation for enterprise technology solutions
  • Knowledge of technology standards, industry trends, and emerging technologies
  • Understanding of software development methodologies and practices (software development life-cycle, Agile, Scrum, etc.)
  • Experience writing technical stories in JIRA/confluence, writing detailed acceptance criteria and articulating requirements dependencies
  • Relevant experience in Payments Technology product management role within highly regulated environments, working directly with engineers on product enhancements

Responsibilities

  • Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients
  • As a Product Manager-Checkout in Merchant Services team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle
  • As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value
  • Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences
  • With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations
  • As a Product Manager, you will be responsible for understanding customer needs and translating these into prioritized items on the product backlog
  • You will also be responsible for monitoring customer engagement, customer satisfaction, and managing stakeholder expectations
  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Define a strategic vision and the long-term roadmap to achieve it, creating and maintaining product's definition and product roadmap, ensuring you work backwards from customers’ needs by utilizing data analysis as the guiding principle
  • Identify market needs, interface with line of business technology customers as needed to define scope and position of product
  • Product requirement elicitation and breakdown- write detailed functional and non-functional requirements, product use cases, user journeys and detailed acceptance criteria
  • You influence downstream technology team's roadmap priorities and reach agreements on approach/prioritization
  • Manage and coordinate product deliverables throughout the PDLC (Product Development Life Cycle), update and track deliverables using appropriate tools (ex: JIRA)
  • Oversee and drive go-to-market and strategic marketing plans for product

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

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