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JPMorgan Chase & Co.

Payments Product Manager - Vice President

JPMorgan Chase & Co., Jersey City, New Jersey, United States, 07390


Do you enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations? Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in the Payments Product Catalog team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You will be responsible for the authoritative source for product data including general product definition data, regional availability information, eligibility and suitability rules, and configurable attributes required to implement Payments products. You will partner closely across Client Service & Implementations, Operations, Technology, business transformation leadership, product owners, and technology to identify inefficiencies in our product ecosystem, design product solutions necessary to integrate systems, and deliver next gen technology for provisioning B2B financial products.

Job responsibilities:

Develop a product strategy and product vision that delivers value to customersManage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwn, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value propositionBuild the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityInvestigate and define detailed current state and target state data flows across front, middle, and back office applicationsRationalize data requirements across stakeholders and applications; identify and resolve gaps in data requirementsWrite JIRA stories and epics in support of data integration product development, adhering to agile hygiene standardsAnalyze complex data issues, understand requirements, review data analysis, make recommendations, and facilitate group discussions with stakeholders to syndicate proposed solutionsDevelop data integration subject matter expertise and use this expertise to support partners with the strategy and execution of technical and business deliverablesAttend product and tech integration stand-up meetings as well as facilitate discovery meetings to understand business process, technology, integrations and business objectivesAssist in evaluating new data sources for consumption into strategic data sources as well as necessary data validation and rulesRequired qualifications, capabilities, and skills:

5+ years of experience or equivalent expertise in product management or a relevant domain areaBachelors’ degree or equivalent experienceAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementExperience leading discussions with Technology teams to define, refine, and test solutioning requirementsExperience building RESTful APIs for system-based integrationsBusiness architecture design and data modeling experienceExperience leading current-state analysis to identify pain points and transformation opportunitiesStrong communication and interpersonal skills with an ability to communicate business and technical concepts to expert and novice audiencesExperience in agile methodologies and a basic understanding of JIRAProficient in MS Office (Excel, Word, PowerPoint, Visio)Preferred qualifications, capabilities, and skills:

Demonstrated prior experience working in a highly matrixed, complex organizationBachelors’ degree in a technical discipline (such as BIS, MIS, or Computer Science)Experience documenting user journeys and creating wireframesExperience building reporting dashboards using tools such as Tableau, Qlikview, and AlteryxExperience working with Treasury Services products

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