Senior Business Development Manager

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we are proud to have the support of the best investors in the game who believe in our mission, solutions, and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

Flexport is seeking a Senior Business Development Manager to join our Global Marketing & Partnerships team. You will play a critical role in leading, managing, and developing critical relationships with our eCommerce, retail, and marketplace partners. We are looking for someone who can be strategic in how we prioritize and deepen our partnerships, but also who is analytical and fiscally minded to measure and optimize for maximum business impact. To be successful, you must build deep and enduring relationships with external partners including executives, but also form collaborative cross-functional relationships internally. This role partners daily with our product, marketing, sales, operations, and engineering teams to influence the product roadmap; monitor operational performance; communicate engineering milestones, updates, and requirements; and partner with sales to ensure our partnerships are generating high-quality leads. You will be held accountable to key performance goals for existing partnerships, as well as securing net-new partnerships. Lastly, you will be integral to generating large enterprise leads for the organization, as well as building our brand for long-term affinity and success.

You will:

• Lead our relationships with key ecommerce and retail partners to drive growth for the Flexport business.
• Define the partnership roadmap including key priorities, must-have features and products, and goals for success.
• Partner internally with key stakeholders across sales, marketing, product, operations, and engineering to achieve goals and outcomes with our partners.
• Drive the launch of net-new partnerships including deal negotiation, go-to-market planning, product and technical requirements, and operational requirements. Manage and execute contracts as needed working with legal and procurement.
• Collaborate with Flexport’s client operations teams to identify upsell opportunities, source pipeline, and develop strategic account plans.
• Communicate with leadership and cross-functional teams on status and progress of key partner relationships and performance on external platforms.
• Measure and forecast partnership performance and future-looking outcomes on a regular cadence, diving deep into our data to create funnel analysis, sales forecasting, and curating insights on how to maximize our customer pipeline.

You should have:

• Minimum of 8-10 years of experience in a customer-facing enterprise sales, business development, or management consulting role.
• Experience working with large enterprise customers or stakeholders, including senior leadership.
• Competitive and creative drive to win over customers and think outside the box to get a deal done.
• High judgment when it comes to managing relationships, needs from multiple stakeholders, and negotiating deals.
• Demonstrated ability to run a sales meeting and structured sales process.
• Proven success building and maintaining long-term commercial relationships.
• Excellent written and verbal communication skills, experience presenting to C-level executives.
• A passion for pursuing new and bold ideas within the context of business priorities.
• The ability to quickly identify, prioritize, and execute tasks to meet critical project deadlines.
• Experience problem-solving within multi-faceted and complex systems.
• Experience negotiating with third-party providers of products and services.
• Track record partnering with product and engineering teams to translate business requirements and prioritize partner needs.
• An analytical mindset: you know how to set quantitative goals, dive deep in data to form insights and evidence-based conclusions, and you can autonomously execute reporting.
• Fiscal acumen: you don’t have to be a finance expert, but you should be comfortable managing a budget, reporting on financial performance, and forecasting financial performance.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated, and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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