LHH Recruitment Solutions is hiring: Customer Service Representative in Richmond

Are you looking for a company with stability, work life balance, and benefits? If you are then we may have the perfect job for you. LHH Recruitment Solutions is working with one of our clients looking to fill a Customer Service Representative job for the corporate office located in Richmond, CA. This position is 100 percent in-office! The ideal candidate will be someone who thrives in a customer-facing environment, both in person and over the phone. If you're a people person with excellent communication skills and a positive attitude, we want to hear from you!

Key Responsibilities:

• Provide exceptional customer service to clients both in person and over the phone.
• Make outbound commercial collection calls in a professional manner.
• Operate the cash register and assist with payment processing.
• Maintain a friendly and professional demeanor while assisting customers with inquiries, concerns, and transactions.
• Handle customer complaints with patience and resolve issues effectively and efficiently.
• Work collaboratively with team members to meet customer service goals and improve processes.
• Maintain a clean and organized work environment.

Requirements:

• Previous customer service experience is preferred.
• Accounts Receivable or Collections experience would be nice to have
• Ability to make commercial collection calls and handle customer accounts.
• Strong verbal communication skills with the ability to listen and understand customer needs.
• Positive, coachable attitude and a willingness to learn.
• Basic cash handling experience.
• Strong problem-solving skills with the ability to remain calm under pressure.
• Ability to work independently and as part of a team.
• Must be onsite 100% of the time (this is not a remote position).

Ideal Candidate:

• People-oriented, outgoing, and friendly.
• Demonstrates a positive attitude and a strong work ethic.
• Coachable and willing to grow professionally.
• Skilled at managing multiple tasks in a fast-paced environment.

Experience: 2 years of customer service experience
Compensation: $23.00 – $26.00
Employment Type: Temp to Hire (3/4 months temp)

If you are interested in this or other job opportunities available through LHH Recruitment Solutions, please submit your resume today at www.LHH.com!
 

Pay Details: $23.00 to $26.00 per hour

Search managed by: Flynn Woodworth

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance