O'GARA Las Vegas
Product Specialist Job at O'GARA Las Vegas in Enterprise
O'GARA Las Vegas, Enterprise, NV, US
PRODUCT SPECIALIST Full Time JOB DESCRIPTION: Product Specialist operates as a brand ambassador that focuses on providing exceptional customer service and information on our vehicles to educate our clients on our products. REQUIREMENTS AND QUALIFICATIONS: 1 years of customer service and/or sales experience Must have a valid Driver License and be insurable Positive, enthusiastic, and passionate about the automotive industry Ability to troubleshoot vehicle technology features Strong sense of teamwork Great attention to detail with strong organization and communication skills Ability to work evening hours, weekends, and holidays Proficient with Microsoft Office and CRM desired DUTIES AND RESPONSIBILITIES: Greet and welcome all clients entering the showroom Offer refreshments to clients Excite, engage and educate prospective clients and current owners through calls, emails or texts and outbound events to educate them Elegantly “hand over” the qualified client to the correct salesperson Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual sales and KPI targets Maintain showroom areas up to standard and communicate with Brand Managers to order any missing / needed items Showcase cars with all first-time clients Prepare, stage, and charge client vehicles in advance of their scheduled delivery appointment Instruct and inform clients on vehicle features and app setup Troubleshoot vehicle technology features Execute client's documents on delivery day Masters all respective brand products: models, stats, price ranges, years, colors, and vehicle optionality Perform additional responsibilities as assigned by Managers EMPLOYEE BENEFITS Health, Dental, and Vision coverage for employee 401K Plan Paid training, growth opportunities Employee vehicle purchase plans Discounts on products and services Long-term job security COMPENSATION: $20.00 - $30.00/ hr. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.