Director, Retail Media Job at January Digital in New York

About January Digital

January Digital is the Marketing Leadership Company. We solve business challenges through media excellence, strategic guidance, and actionable analytics. Our agency team handles full funnel media planning, execution, and optimization while our consulting team offers true strategic leadership for building successful marketing agencies. All our work is supported with a strong foundation of data and actionable insights which ensure our clients are as successful as possible.

As a company, our motto is to build a company that improves the lives of our clients, our people, and the world around us. We support this mission through a number of efforts including our WORKS program. Good Works is our philanthropy program that ensures we have an outsized impact on our surrounding communities through financial and volunteering efforts. Our Well Works program focuses on the mental, physical, and spiritual health of our employees through required minimum PTO, an annual wellness stipend, fully paid health care, fully paid counseling services, extended parental leave, and much more.

Between our work and our culture, January Digital has been recognized more than 125 times including being a best place to work, 2023 NRF Digital Agency of the Year, 2024 NRF Partner of the Year, seven-time INC 5000 fastest growing company, and numerous times for our tactical and strategic excellence.

About the role

Team January Digital is looking to fill a Director, Retail Media for our agency team. This person will be primarily responsible for establishing and building the foundation for our Retail Media division. The ideal candidate is strategic, data-driven, and has a proven track record in managing successful Retail programs and development of people. You will drive communication around retail industry trends and be a thought leader within your own team and for your own clients. This role involves building and managing a team of media experts as well setting the strategy and execution guidelines for the retail practice across the agency.

Responsibilities

• Develop the roadmap for our Retail division and execute strategies focusing on driving revenue growth through paid media channels.
• Ensure flawless service delivery and execution across all retail programs in the agency.
• Develop a deep understanding of each client's business, lead strategic client relationship development and identify opportunities to achieve business growth.
• Demonstrate thought leadership by identifying key industry changes & evolutions, and emerging technology innovations to provide informed recommendations and propose solutions to clients proactively.
• Drive account strategic success through development and management of short and long term goals, client growth opportunities, and oversight of complex deliverables including quarterly business reviews and annual multi-channel budget planning.
• Lead management of client communication needs across the team and strive to exceed client service expectations.
• Direct team operations to ensure successful delivery of media through development of effective cross-channel marketing plans, flawless campaign management, and data analysis with intent to provide data-led strategic recommendations.
• Develop and lead a team of employees to positive outcomes by providing thoughtful management, training in key areas, and fostering an environment for growth and development opportunities.
• Collaborate with senior leadership to problem solve company challenges and drive the achievement of company growth goals.
• Produce strategies that deliver interoperability across online and offline channels where possible to meet measurement needs that reflect the omnichannel nature of the consumer journey. (through collaboration with internal analytics team and external partners)
• Proactively work together across teams internally to drive agency development with new business opportunities.
• Travel Requirements: This role requires up to 10% travel. Must be able and willing to travel between NY & Dallas offices and to client and other company meetings within the U.S., as needed.

Qualifications

• 9+ years experience within digital media agency function and/or digital media vendor/ad technology platform with a focus on eRetail, Retail Media Networks, or CPG
• 4+ years' experience managing teams
• Strong expertise and working knowledge of Amazon platforms (a must), Walmart Media Group, Target's Roundel, Criteo, InstaCart, etc
• Strong understanding of paid media digital channels - search (organic and paid), social, display, programmatic, and video
• Analytically minded - you aren't afraid to dig in to troubleshoot issues and you're always thinking about ways to improve in order to drive retention of clients.
• Strong project management skills with ability to prioritize and manage multiple initiatives simultaneously to meet deadlines.
• Has a positive 'no task is too small' attitude and can-do mentality to drive teams forward.
• Excited by retail industry and digital marketing trends and inspired to enact best-in-class programs for clients.
• Excellent team player with strong collaboration skills and ability to thrive in a fast-paced environment. You are agile in both leadership and execution.
• Consistently demonstrates behavior in line with January Digital's core traits.
• Excellent communication and relationship-building skills
• Strong organizational skills and attention to detail
• Strong track record of team development and growth
• Bachelor's degree

Benefits & Perks

• Competitive and equitable pay, 401k matching, and bi-annual bonus eligibility
• Flexible PTO and Half-Day Fridays
• Philanthropic Efforts and Paid Time Off to Volunteer
• Fully covered medical, dental, and vision insurance
• Annual Wellness Stipend
• Currently a hybrid work environment with stunning NYC & Dallas offices
• Suite of parental benefits, including generous paid leave, 529 scholarship fund, Milk Stork, and fully stocked mother's room

January Digital is committed to providing our employees with flexible work options that allow them to balance their professional and personal responsibilities. As such, we offer a hybrid work policy that allows employees to divide their time between working in the office and working remotely. Under this policy, employees are required to work in either our Dallas or NYC office at least 5 days per month, however you are welcomed to come in as often as you'd like! These days will be determined by your manager and/or team.

The salary range for this role in New York City is $135,000 to $165,000, depending on experience. Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes a bi-annual performance bonus, free health insurance, annual wellness stipend, company 401k contribution, & more.