Blue Cross and Blue Shield of Louisiana
Senior Human Resources Business Partner
Blue Cross and Blue Shield of Louisiana, Baton Rouge, Louisiana, 70873
We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross. Residency in or relocation to Louisiana is preferred for all positions. POSITION PURPOSE The Senior HR Business Partner (SHRBP) is an internal lead consultant who understands the business beyond the HR function and influences the overall organization to ensure superior operations and business outcomes. Is responsible for leading within the business area they support including coaching and influencing business leaders, addressing people challenges and development. Is a trusted partner to both the business areas they support and to the HR COEs, leading medium to longer term objectives and providing HR expertise to their client group. Takes a lead role on project delivery within the business units they support, ensuring consistently high standards of HR service delivery. Owns the client relationship and provides the ‘voice of the customer’ back to the respective COE. Provides coaching and mentoring to HR Business Partners and ER Partners ensuring consistently high standards of delivery. NATURE AND SCOPE This role does not manage people This role reports to this job: Director, HR Business Operations Necessary Contacts: To do this job effectively the incumbent has to be in contact with all levels within the organization, up to and including the Senior Management Team (SMT) and Board of Directors. QUALIFICATIONS Education Bachelor's in Business Administration, HR Management or a related field is required Master's is preferred Four years of related experience can be used in lieu of a Bachelor’s degree. Work Experience More than 10 years of experience across multiple functions in Human Resources required and may include but is not limited to strategy alignment, organizational design and development and change management is required 3 years of experience as a Business Partner with multiple stakeholders, working with business leaders and HR COEs to create positive business outcomes is required 5 years of leadership experience is required Experience can run concurrently. Skills and Abilities Demonstrated ability to effectively communicate, lead, coach and develop people. Ability to effectively influence a variety of stakeholders. Ability to build strategic partnerships. Ability to simplify complex problems, processes, or projects into component parts, explore and evaluate them systematically. Ability to identify causal relationships and construct frameworks for decision making and problem-solving. Ability to lead and implement projects and initiatives across the organization Ability to identify new ways for HR to support the business strategy Ability to recognize trends and develop recommendations based on data analysis Ability to maintain personal effectiveness by managing own emotions in the face of pressure, setbacks or when dealing with difficult situations. Proficient in Microsoft Office Licenses and Certifications PHR is preferred SHRM-CP is preferred ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS Lead and manage change through the effective use of organization design, development, and business change management. Support senior leaders in forecasting and planning their talent pipeline requirements in line with the business strategy. Drive discussion with senior leadership on development opportunities that align with current and future talent plans. Drive consistency of approach across the business units to support current and future organizational needs. Address challenging organizational issues through coaching and guidance. Balance a portfolio of work and manage relationships across BCBSLA’s business divisions. Lead critical conversations and drive business strategy by working with business leaders to identify, prioritize, and build organizational capabilities (i.e. restructures, performance and performance calibrations, talent development, engagement). Drive critical talent practices within the business areas (e.g., talent development, succession planning) focusing on senior leader roles as well as critical roles throughout the organization. Lead the implementation and execution of people strategies, initiatives, and projects for the business. Partner with and provide business insight to COEs to ensure initiatives and projects are designed and implemented that support the business. Provide objective and timely feedback to COEs on the quality of service and proactively identify and remove obstacles to ensure the overall HR service to the business unit meets or exceeded standards. Build effective relationships with business leaders and be a catalyst in delivering Human Resources solutions that support the specific needs of each business and overall business objectives. Provide coaching and mentoring to HR Business and Employee Relations Partners ensuring consistently high standards of delivery. Identify new opportunities for HR to add value to the business. Additional Accountabilities and Essential Functions The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions Perform other job-related duties as assigned, within your scope of responsibilities. Job duties are performed in a normal and clean office environment with normal noise levels. Work is predominately done while standing or sitting. The ability to comprehend, document, calculate, visualize, and analyze are required. LI_JH1 An Equal Opportunity Employer All BCBSLA EMPLOYEES please apply through Workday Careers. PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI) Additional Information Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account. If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact recruitingbcbsla.com for assistance. In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free. Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner. Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results. JOB CATEGORY: Human Resources