Triage Manager

This position is eligible for a sign-on incentive of $10K ($5K paid after 90 days and another $5K after 6 months).

ABOUT THE PROGRAM: RAMS CAAP Counseling & Pre-Vocational Services provides culturally responsive outpatient integrated behavioral health counseling and pre-vocational services to recipients of County Adult Assistance Program (CAAP), which serve adults without dependent children. CAAP Triage conducts biopsychosocial/behavioral (including substance use) assessments to determine employability and provide referrals to work activities.

Your role: Provide day to day supervision, administrative management, program development and oversight to a team of mental health counselors/consultants/health workers who provide biopsychosocial assessments clients receiving CAAP benefits.
Essential Job Responsibilities include, but are not limited to:

• Oversee operations and development of the Triage program
• Provide administrative and clinical supervision to Triage mental health counselors/consultants/health workers
• Provide on-site consultation on clinical issues, quality assurance, and linkage to the County Adult Assistance Program (CAAP) staff
• Collaborate with CAAP, SSI Case Management and Disability Evaluation Consultation Unit (DECU) in trouble shooting, planning, and implementing program and service delivery to meet changing needs
• Conduct Triage assessments of clients to determine their ability to perform work activities and provide consultation, as needed
• Hire and train new staff to conduct biopsychosocial/behavioral assessments with an employability focus
• Monitor clinical and administrative client flow and assignments to clinicians
• Plan and maintain client and staff scheduling
• Maintain timely administrative, clinical, and related records & documentation related to client care, in accordance to standards specified by RAMS policies, clinical standards, and oversight agencies (e.g. CAAP, DPH, etc.)
• Facilitate and participate in case conferences, training workshops, staff meetings, and other staff development activities
• Perform other duties, as assigned

Minimum Required Qualifications:

• At least a Master's degree in Psychology, Marriage & Family Therapy, Counseling, Social Work, or other related disciplines from an accredited institution.
• Two or more years of experience providing community-based behavioral health, substance use and/or healthcare related services to adults, indigent & underserved populations, with behavioral health and/or substance use issues
• Experience conducting clinical & functional assessments of clients with physical, behavioral health and substance use concerns
• Experience providing administrative oversight and/or supervision/consultation to clinical staff in assessment, diagnosis, and navigating systems of care in San Francisco
• Knowledge of various treatment modalities, assessment, short-term counseling crisis intervention, and substance recovery principles in working with clients with behavioral health and/or substance use issues

Other Preferred Qualifications:

• Valid California licensure with the Board of Behavioral Sciences (i.e. LMFT, LCSW, LPCC) highly preferred
• Ability to provide clinical supervision to registered associates accruing hours for licensure highly preferred
• Familiarity with systems of care and community resources & services in San Francisco (i.e. health, mental health, substance abuse, vocational, housing).
• Familiarity with vocational rehabilitation models of practice and counseling strategies.