Richmond Area Multi-Servi
Triage Manager
Richmond Area Multi-Servi, San Francisco, California, United States, 94199
This position is eligible for a sign-on incentive of $10K ($5K paid after 90 days and another $5K after 6 months).
ABOUT THE PROGRAM:
RAMS CAAP Counseling & Pre-Vocational Services provides culturally responsive outpatient integrated behavioral health counseling and pre-vocational services to recipients of County Adult Assistance Program (CAAP), which serve adults without dependent children. CAAP Triage conducts biopsychosocial/behavioral (including substance use) assessments to determine employability and provide referrals to work activities.
Your role:
Provide day to day supervision, administrative management, program development and oversight to a team of mental health counselors/consultants/health workers who provide biopsychosocial assessments clients receiving CAAP benefits. Essential Job Responsibilities include, but are not limited to: Oversee operations and development of the Triage program Provide administrative and clinical supervision to Triage mental health counselors/consultants/health workers Provide on-site consultation on clinical issues, quality assurance, and linkage to the County Adult Assistance Program (CAAP) staff Collaborate with CAAP, SSI Case Management and Disability Evaluation Consultation Unit (DECU) in trouble shooting, planning, and implementing program and service delivery to meet changing needs Conduct Triage assessments of clients to determine their ability to perform work activities and provide consultation, as needed Hire and train new staff to conduct biopsychosocial/behavioral assessments with an employability focus Monitor clinical and administrative client flow and assignments to clinicians Plan and maintain client and staff scheduling Maintain timely administrative, clinical, and related records & documentation related to client care, in accordance to standards specified by RAMS policies, clinical standards, and oversight agencies (e.g. CAAP, DPH, etc.) Facilitate and participate in case conferences, training workshops, staff meetings, and other staff development activities Perform other duties, as assigned Minimum Required Qualifications:
At least a Master's degree in Psychology, Marriage & Family Therapy, Counseling, Social Work, or other related disciplines from an accredited institution. Two or more years of experience providing community-based behavioral health, substance use and/or healthcare related services to adults, indigent & underserved populations, with behavioral health and/or substance use issues Experience conducting clinical & functional assessments of clients with physical, behavioral health and substance use concerns Experience providing administrative oversight and/or supervision/consultation to clinical staff in assessment, diagnosis, and navigating systems of care in San Francisco Knowledge of various treatment modalities, assessment, short-term counseling crisis intervention, and substance recovery principles in working with clients with behavioral health and/or substance use issues Other Preferred Qualifications:
Valid California licensure with the Board of Behavioral Sciences (i.e. LMFT, LCSW, LPCC) highly preferred Ability to provide clinical supervision to registered associates accruing hours for licensure highly preferred Familiarity with systems of care and community resources & services in San Francisco (i.e. health, mental health, substance abuse, vocational, housing). Familiarity with vocational rehabilitation models of practice and counseling strategies.
ABOUT THE PROGRAM:
RAMS CAAP Counseling & Pre-Vocational Services provides culturally responsive outpatient integrated behavioral health counseling and pre-vocational services to recipients of County Adult Assistance Program (CAAP), which serve adults without dependent children. CAAP Triage conducts biopsychosocial/behavioral (including substance use) assessments to determine employability and provide referrals to work activities.
Your role:
Provide day to day supervision, administrative management, program development and oversight to a team of mental health counselors/consultants/health workers who provide biopsychosocial assessments clients receiving CAAP benefits. Essential Job Responsibilities include, but are not limited to: Oversee operations and development of the Triage program Provide administrative and clinical supervision to Triage mental health counselors/consultants/health workers Provide on-site consultation on clinical issues, quality assurance, and linkage to the County Adult Assistance Program (CAAP) staff Collaborate with CAAP, SSI Case Management and Disability Evaluation Consultation Unit (DECU) in trouble shooting, planning, and implementing program and service delivery to meet changing needs Conduct Triage assessments of clients to determine their ability to perform work activities and provide consultation, as needed Hire and train new staff to conduct biopsychosocial/behavioral assessments with an employability focus Monitor clinical and administrative client flow and assignments to clinicians Plan and maintain client and staff scheduling Maintain timely administrative, clinical, and related records & documentation related to client care, in accordance to standards specified by RAMS policies, clinical standards, and oversight agencies (e.g. CAAP, DPH, etc.) Facilitate and participate in case conferences, training workshops, staff meetings, and other staff development activities Perform other duties, as assigned Minimum Required Qualifications:
At least a Master's degree in Psychology, Marriage & Family Therapy, Counseling, Social Work, or other related disciplines from an accredited institution. Two or more years of experience providing community-based behavioral health, substance use and/or healthcare related services to adults, indigent & underserved populations, with behavioral health and/or substance use issues Experience conducting clinical & functional assessments of clients with physical, behavioral health and substance use concerns Experience providing administrative oversight and/or supervision/consultation to clinical staff in assessment, diagnosis, and navigating systems of care in San Francisco Knowledge of various treatment modalities, assessment, short-term counseling crisis intervention, and substance recovery principles in working with clients with behavioral health and/or substance use issues Other Preferred Qualifications:
Valid California licensure with the Board of Behavioral Sciences (i.e. LMFT, LCSW, LPCC) highly preferred Ability to provide clinical supervision to registered associates accruing hours for licensure highly preferred Familiarity with systems of care and community resources & services in San Francisco (i.e. health, mental health, substance abuse, vocational, housing). Familiarity with vocational rehabilitation models of practice and counseling strategies.