Process Improvement Specialist

Title: Process Improvement Specialist Location: Midtown Org Unit: Business Transformation and Strategy Work Days: Weekly Hours: 35.00 Exemption Status: Exempt Salary Range: $84,250.00 - $95,000.00 *As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices Position Summary Responsible for activities related to process controls monitoring, systems implementation support and business support. Responsibilities may also include being assigned as a secondary process analyst for large process review initiatives. Job Responsibilities Perform periodic metrics evaluation and controls monitoring Perform data analysis and trending to preempt potential problems and/or provide root cause for anomalies in the data Collaborate with business units to develop action plans to address process anomalies Facilitate cross-departmental workgroup sessions to support systems implementations or institutional business changes Review and verify single system workflows to support systems implementations or institutional business changes Assist in change management communications drafting to support business needs Provide business support for reviewing operational efficiencies, developing standard operating procedures and workflow mapping of current state Aid business units with developing key reporting metrics that can measure enhanced performance and productivity value. Assist with mining, collating, and integrating various stakeholder inputs and supporting data sets to identify, interpret, and analyze patterns and trends using traditional and predictive analytics. Education Bachelor's Degree in related field Experience 1-2 years related experience in analytics, controls monitoring, work flow analysis, and supporting info technology. Knowledge, Skills and Abilities Demonstrated ability to take initiative Demonstrated ability to facilitate small groups Strong verbal, written communications, and interpersonal skills. Demonstrated proficiency with Visio or other process mapping software. Licenses and Certifications Working Conditions/Physical Demands Weill Cornell Medicine is a comprehensive academic medical center that is committed to excellence in patient care, scientific discovery, and the education of future physicians and scientists in New York City and around the world. Our doctors and scientists - faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization - are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side's scientific corridor, Weill Cornell Medicine's powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, NewYork-Presbyterian Hospital/Brooklyn Methodist Hospital, NewYork-Presbyterian Hospital/Westchester Behavioral Health Center, and NewYork-Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients - the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill Cornell Medicine provides equal employment opportunities to all qualified applicants without regard to protected status, including race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.