Onsite Contract Position for SRE Operations Lead in Atlanta, GA

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Please go through the job description given below and if you are interested do share an updated word copy of your resume and best time to reach you over the phone.

Position: SRE Operations Lead

Locations: Atlanta, GA

Duration: Contract

Job Description:

Self-starting leader in Operations with 5+years of experience leading transformational change in Ops. Ability to lead self-organizing Ops team. Confident to insert themselves in an existing team of 4 and emerge as a servant leader. Motivated and focused on continuous improvement.

Tools: Splunk, New Relic, Power BI, SQL queries

• Ensure Ops team awareness across all platform changes for efficient support post production launch. Affirm system health and supportability of platform change.
• Create/update necessary logging to ensure new/modified Dashboards, Alerts, Monitors respective to these changes are built in and are reviewed by Product Owners in anticipation of launch/go live.
• Update RunBooks (Tier 2, 3 support documents) as applicable during launch. Audit and improve Runbooks to ensure continuous improvement for Production Support response time (ex: MTTR)
• Owner for production support intake to ensure proper team coverage, analysis, resolution and timely communications regarding any system issues. This also includes stakeholder observations requiring clarification/response that is not found to be a system issue.