Sr. Technical Program Manager, CS Security

Description The Customer Service Application Security team seeks a dynamic Senior Technical Program Manager to own and drive security initiatives across multiple teams within Amazon. In this role, you will leverage your expertise to develop and implement a risk-based approach to address application security issues, collaborating with development teams, security engineers, and senior leadership. Your mission will be two-fold: driving down security issues and preventing new ones from occurring. You'll also build stakeholder relationships and drive adoption of security paved roads standardized, secure development practices and guardrails that guide teams towards secure choices by default. Your ability to influence cross-functional teams will be crucial in prioritizing security improvements amid competing priorities. Join us in enhancing our organization's security posture, driving continuous improvement, and managing program risks in an evolving threat landscape. Key job responsibilities 1. Lead and manage application security initiatives across multiple teams, ensuring alignment with organizational security goals and risk management strategies. 2. Develop and implement a prioritized, risk-based approach to address and reduce security issues within applications and systems. 3. Collaborate with software development teams, security engineers, and senior leadership to identify, assess, and mitigate application security risks. 4. Create and maintain comprehensive project plans and develop and deliver regular status reports and executive summaries to senior management on application security posture and initiatives. 5. Establish and track key performance indicators (KPIs) to measure the effectiveness of security programs. 6. Build and manage relationships with key stakeholders to drive security improvements. 7. Define and implement best practice methods, processes, tools and continuous improvement initiatives aimed at scaling processes. 8. Facilitate security awareness and training initiatives to educate development teams on application security principles. 9. Proactively identify and manage program risks, developing mitigation strategies and contingency plans as needed. 10. Influence and negotiate with cross-functional teams to prioritize and implement security improvements, often in environments with competing priorities. 11. Work with software development teams building security solutions. Our team is one where you own everything end to end. About the team The Customer Service Application Security team provides proactive security guidance and support to an Amazon business unit. We address security early in the software development lifecycle by providing guardrails and paved paths. We also bridge gaps between application security and software engineering by advocating for secure coding standards, automating processes, and developing reusable security solutions leveraged company-wide. We stay ahead through continuous research into emerging threats and adoption of new techniques and best practices. Our collaborative environment encourages diverse perspectives and continuous learning to shape cutting-edge strategies that protect customer data while delivering reliable, trusted services. ABOUT AmSec: Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazons products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve. Inclusive Team Culture In Amazon Security, its in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training and Career growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of working directly with engineering teams experience - 5+ years of technical program management working directly with software engineering teams experience - 3+ years of analytical, quantitative, communication, and presentations experience - Strong working knowledge of application security principles and secure coding practices, including paved roads, threat modeling, and vulnerability assessment. Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - Experience developing and executing/delivering product and technical roadmaps; evaluating technical designs; and leading technical programs involving complex systems, systems engineering, and software engineering. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.