Brooklyn Public Library
Immigrant Business Outreach Specialist
Brooklyn Public Library, Brooklyn, New York, United States, 11210
Overview
Brooklyn Public Library (BPL) is one of the nation’s largest library systems and among New York City’s most democratic institutions. As a leader in developing modern 21st-century libraries, we provide resources to support personal advancement, foster civic literacy, and strengthen the fabric of community among the more than 2.7 million individuals who call Brooklyn home. BPL provides nearly 60,000 free programs a year with writers, thinkers, artists, and educators—from around the corner and across the world. And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions: the joy of a good book.
Brooklyn Public Library is seeking an Immigrant Business Outreach Specialist to provide quality public service in neighborhood libraries throughout BPL as well as at the Business & Career Center at the Central Library.
Brooklyn Public Library welcomes the opportunity to prioritize and provide coordinated economic development programs, services, and resources.
We conduct outreach to immigrant communities including migrants, asylum seekers, and refugees among others.
The successful candidate for this position will have a commitment to working with diverse people including new arrivals with limited English proficiency.
We intend to provide services essential to their economic well-being.
These will include offering one-on-one entrepreneurial coaching, business plan review, industry, market, competitor, and customer research, overview of financing, referrals to business assistance programs, and entrepreneurial training.
In addition, the Immigrant Business Outreach Specialist will be expected to provide an introduction B&CC services, programs, print, and online resources.
They will collaborate with colleagues and other departments to identify relevant resources and community-based organizations that can improve the economic outcomes for immigrant communities
Responsibilities
Provides personalized one-on-one entrepreneurial coaching. Sessions would offer the following services: business plan review, industry, market, competitor, and customer research, overview of financing, referrals to business assistance programs and entrepreneurial training, and introducing B&CC services, programs, and print and online resources.
Works with B&CC librarians and Outreach staff to tailor programming for immigrants; partner with economic development CBOs to provide multilingual workshops on entrepreneurship and business topics.
Collaborates with B&CC librarians and Outreach staff to develop business and career resources that benefit immigrants
Works with BPL Marketing Department to develop collateral and social media which targets immigrants
Serves and is directly responsive to the needs of patrons who are foreign born and new arrivals
Develops partnerships with organizations in immigrant communities and promotes BPL’s B&CC services
Collaborates with Outreach Services to share information and coordinate services
Maintains press files, marketing and promotional materials, and photo files relating to B&CC immigrant services.
Helps to build multi-lingual and immigrant-centered entrepreneurial and business development guides and online resources
Tracks the outputs, outcomes, opportunities, and resources made available to patrons receiving services including at workshops and fairs
Assists with grant reports and presentations along with proposals for future funding
Other duties as needed.
Qualifications
Bachelor’s degree required
2 years of experience in non-profit outreach or marketing
Knowledge and experience working with entrepreneurs, business assistance providers, and business owners
Bilingual skills required. Ability to speak a second language including Haitian Creole, Spanish, French, or Wolof is essential; familiarity with immigrant Brooklyn communities and community organizations is a plus
Experience working with database management
Excellent verbal and written communications skills; excellent organizational skill
Experience working with the public, diverse communities
Strong teamwork & teambuilding skills
Facility with all MS Office modules; experience with MS Access especially helpful
Physical Demands
Travel to other locations and non-library locations as required
Must be able to work evenings and weekends as needed.
This a non-union, grant funded position funded through September 30, 2026. The salary range for this position is $55,000 - $60,000.
Brooklyn Public Library is seeking an Immigrant Business Outreach Specialist to provide quality public service in neighborhood libraries throughout BPL as well as at the Business & Career Center at the Central Library.
Brooklyn Public Library welcomes the opportunity to prioritize and provide coordinated economic development programs, services, and resources.
We conduct outreach to immigrant communities including migrants, asylum seekers, and refugees among others.
The successful candidate for this position will have a commitment to working with diverse people including new arrivals with limited English proficiency.
We intend to provide services essential to their economic well-being.
These will include offering one-on-one entrepreneurial coaching, business plan review, industry, market, competitor, and customer research, overview of financing, referrals to business assistance programs, and entrepreneurial training.
In addition, the Immigrant Business Outreach Specialist will be expected to provide an introduction B&CC services, programs, print, and online resources.
They will collaborate with colleagues and other departments to identify relevant resources and community-based organizations that can improve the economic outcomes for immigrant communities
Responsibilities
Provides personalized one-on-one entrepreneurial coaching. Sessions would offer the following services: business plan review, industry, market, competitor, and customer research, overview of financing, referrals to business assistance programs and entrepreneurial training, and introducing B&CC services, programs, and print and online resources.
Works with B&CC librarians and Outreach staff to tailor programming for immigrants; partner with economic development CBOs to provide multilingual workshops on entrepreneurship and business topics.
Collaborates with B&CC librarians and Outreach staff to develop business and career resources that benefit immigrants
Works with BPL Marketing Department to develop collateral and social media which targets immigrants
Serves and is directly responsive to the needs of patrons who are foreign born and new arrivals
Develops partnerships with organizations in immigrant communities and promotes BPL’s B&CC services
Collaborates with Outreach Services to share information and coordinate services
Maintains press files, marketing and promotional materials, and photo files relating to B&CC immigrant services.
Helps to build multi-lingual and immigrant-centered entrepreneurial and business development guides and online resources
Tracks the outputs, outcomes, opportunities, and resources made available to patrons receiving services including at workshops and fairs
Assists with grant reports and presentations along with proposals for future funding
Other duties as needed.
Qualifications
Bachelor’s degree required
2 years of experience in non-profit outreach or marketing
Knowledge and experience working with entrepreneurs, business assistance providers, and business owners
Bilingual skills required. Ability to speak a second language including Haitian Creole, Spanish, French, or Wolof is essential; familiarity with immigrant Brooklyn communities and community organizations is a plus
Experience working with database management
Excellent verbal and written communications skills; excellent organizational skill
Experience working with the public, diverse communities
Strong teamwork & teambuilding skills
Facility with all MS Office modules; experience with MS Access especially helpful
Physical Demands
Travel to other locations and non-library locations as required
Must be able to work evenings and weekends as needed.
This a non-union, grant funded position funded through September 30, 2026. The salary range for this position is $55,000 - $60,000.