Churchill Downs
Senior Network Engineer
Churchill Downs, Louisville, KY
SUMMARY
The role of the Senior Network Engineer is to design, implement, maintain, troubleshoot, monitor, and report across the enterprise network infrastructure of Churchill Downs Incorporated and its related properties.
This role will be responsible for following processes and procedures to ensure service levels agreements (SLAs) are achieved, as well as collaborate with other functional support teams to ensure clear and concise updates are effectively communicated to stakeholders during and post-incidents.
ESSENTIAL DUTIES and RESPONSIBILITIES include the following:
REGULATORY
Ability to obtain racing and/or gaming licenses as required in any jurisdiction where CDI operates. The gaming industry is highly regulated and, as such, requires an extensive background check to obtain a license. Must be 21 years of age.
EDUCATION and EXPERIENCE:
REQUIRED SKILLS:
DESIRED SKILLS:
PHYSICAL DEMANDS/ WORKING CONDITIONS:
Working under artificial lighting conditions typical of an office environment, including fluorescent or LED lighting.
The role of the Senior Network Engineer is to design, implement, maintain, troubleshoot, monitor, and report across the enterprise network infrastructure of Churchill Downs Incorporated and its related properties.
This role will be responsible for following processes and procedures to ensure service levels agreements (SLAs) are achieved, as well as collaborate with other functional support teams to ensure clear and concise updates are effectively communicated to stakeholders during and post-incidents.
ESSENTIAL DUTIES and RESPONSIBILITIES include the following:
- Ensure the successful and continued operation of the company's network infrastructure
- Provide leadership and escalations for change and incident bridges
- Investigate network issues and bring to resolution within stated SLA parameters
- Provide Root Cause Analysis (RCA) to operations team and customers upon request
- Provide technical leadership (both verbal and written) for Incident and Change
- Participate in on-call rotation for incident management and escalation
- Troubleshoot, maintain, and repair network problems according to Service Level Agreements
- Troubleshoot issues involving BGP, OSPF, EIGRP, static routes, multiple VRF's, STP, VTP, VLANs, switch stacking technology on gear including but not limited to NX-OS, CiscoIOS, CiscoIOS-XE, and PAN-OS
- Monitor and report on the network infrastructure operation on a regular basis
- Firewall planning, maintenance, and reporting
- Plan and execute changes to the network infrastructure
- Network Equipment Inventory Management.
- Maintain an extensive IP Telephony network specifically responsible for the Cisco Unified Contact Center Express deployments and UCCx script writing.
- Wireless LAN configuration and maintenance
- Gather and compile documentation and diagrams as required
- Update and maintain network management application databases and CMDB tools.
- Proactively address business process issues regarding networks through network architecture design, development, and implementation as well as business process re-engineering
- Ensure that all organizational activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations.
- Perform related duties as assigned.
REGULATORY
Ability to obtain racing and/or gaming licenses as required in any jurisdiction where CDI operates. The gaming industry is highly regulated and, as such, requires an extensive background check to obtain a license. Must be 21 years of age.
EDUCATION and EXPERIENCE:
- Current CCNA, CCNP or CCIE certification.
- 7+ years of experience implementing / managing WAN circuits.
- 7+ years of experience using network analysis, management, and performance monitoring tools to plan for growth, diagnose problems and determine root cause.
- 7+ years of experience managing comprehensive projects in complex networking environment.
- 7+ years of experience implementing VLAN technology in an enterprise environment.
REQUIRED SKILLS:
- Ability to work a 24x7 on-call rotation on regular, forecasted weeks.
- Ability to work certain night/early morning/weekend shifts on an as-needed basis for major infrastructure changes.
- Ability to work several marquee events such as the Kentucky Derby and Kentucky Oaks.
- Effective communication skills (both verbal and written).
- Comfortable with fast paced work environment.
- Strong attention to detail and prompt follow-up.
DESIRED SKILLS:
- 4-year degree in IT/IS or other closely related discipline; may consider experience and certifications for degree requirement.
- ITIL or Six Sigma certified
- 3+ years of experience configuring, monitoring and managing Cisco ASA Firewalls, Palo Alto Firewalls, F5 Load Balancers, Ruckus WiFi, and Cisco WAN/LAN switching & routing products
- Strong knowledge of routing and switching, including BGP, OSPF and EIGRP
- Knowledge of Windows and Linux-based platforms
- Knowledge of VMware and virtualization technologies
PHYSICAL DEMANDS/ WORKING CONDITIONS:
- Extended periods of sitting at a desk and working on a computer.
- Regular use of a keyboard and mouse for typing and navigating software.
- Viewing a computer screen for prolonged periods.
- Ability to manipulate paperwork, including filing, sorting, and organizing.
- Moving within the office environment to attend meetings, use office equipment, or interact with colleagues.
- Occasional lifting of office supplies or paperwork (up to 20 pounds).
- Speaking and listening to colleagues and clients in person, over the phone, or via video conferencing.
- Working in a climate-controlled office environment with moderate noise levels.
- Performing repetitive tasks such as data entry or document preparation.
Working under artificial lighting conditions typical of an office environment, including fluorescent or LED lighting.