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BlueCross BlueShield of South Carolina

Appeals Specialist

BlueCross BlueShield of South Carolina, Columbia, SC, United States


Summary
Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but we've been part of the national landscape for more than seven decades, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies, allowing us to build on various business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Position Purpose:
In this role, you will perform non-medical reviews and process redetermination letters. You will work with other departments to find the best determinations for members.
Description

Logistics: PGBA- a BlueCross BlueShield South Carolina subsidiary company.

Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at the Government Programs Complex, 17 Technology Circle, Columbia, SC 29203.

  • Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen.
  • SCA Benefit Requirements: BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA). Under the McNamara-O'Hara Service Contract Act (SCA), employees cannot opt out of health benefits. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date.


What You'll Do:
  • Perform non-medical reviews and process redetermination letters ensuring timeliness and accuracy.
  • Prepare unit reports, analyze and interpret workload, and process issues utilizing various software tools.
  • Update letters and documents within the department when necessary.
  • May gather and prepare documentation for legal inquiries and administrative requests.
To Qualify for This Position, You'll Need the Following:
  • REQUIRED: DoD Government Clearance
  • Required Education: High School Diploma or equivalent
  • Required Work Experience: 2 years job related field.
  • Required Skills and Abilities:
    • Demonstrated proficiency in word processing and spreadsheet software.
    • Excellent organizational, customer service, and written and verbal communication skills.
    • Good judgment skills.
    • Proficiency in spelling, punctuation, and grammar skills.
  • Required Software and Tools: Microsoft Office
We Prefer That You Have the Following:
  • Salesforce experience is a PLUS!
  • Ability to multitask
  • Ability to embrace change
  • Research skills would be helpful
Our comprehensive benefits package includes the following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
  • Subsidized health plans, dental and vision coverage
  • 401k retirement savings plan with company match
  • Life Insurance
  • Paid Time Off (PTO)
  • On-site cafeterias and fitness centers in major locations
  • Education Assistance
  • Service Recognition
  • National discounts to movies, theaters, zoos, theme parks and more


What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Management will be conducting interviews with those candidates who are the most qualified, with prioritization given to those candidates who demonstrate the required qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.