Inside Estimator
SERVPRO of Rockville-Olney/Silver Spring North, Rockville, MD, United States
Benefits:
Life Insurance
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Don’t miss your chance to join our SERVPRO® of Rockville-Olney team as a new Inside Estimator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened.”!
We’re seeking someone with 2+ years of experience writing Xactimate estimates in the restoration/construction industry, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, loves taking ownership, and has a drive for excellence. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® of Rockville-Olney employee, you will receive a competitive pay rate with the opportunity to learn and grow
Primary Responsibilities:
Internal claims management and estimating services for commercial and residential projects - Water & Fire Mitigation, Mold & Bio-Remediation, Contents, Construction, and other Environmental work
Review, analyze and validate restoration & construction field documentation including scope, sketch, photos, and 3D scan
Utilize various project documentation tools, software, and technology (i.e. XactAnalysis, MICA, Matterport/DocuSketch, etc.)
Create accurate and comprehensive estimates in Xactimate & Symbility, considering all scope and relevant factors, such as labor, materials, overhead cost, and margins
Create & submit project proposals and bids for contract work
Complete Time & Materials software data entry
Provide timely supplements and change orders as requested by field staff, obtaining approvals as necessary
Review and analyze estimates written by peers, insurance adjusters, consultants, and other 3rd-party services
Understand and adhere to client/TPA guidelines for estimating, exceeding timeframe and performance expectations
Maintain internal and external communication with key stakeholders
Prepare final estimate package for the upload, audit, and/or billing process
Collaborate with team members to identify opportunities for maximizing gross profits at the project level
Assist with other departments as needed or assigned
Position Requirements:
2+ year(s) hands-on experience estimating projects within the restoration/construction industry
Expertise in Xactimate and Symbility/CoreLogic
IICRC Certifications in WRT, FSRT/OCT, AMRT desired
Experience with project management, project scoping, job file processes, and quality assurance
Proficiency in Microsoft Office Suite
Ability to learn new software
Outstanding organizational skills with a keen attention to detail
Strong communication skills, both written and verbal
Proven time management expertise
Self-motivated and results-driven
Ability to meet deadlines
Ability to participate in "On-Call" phone rotation
Minimum of HSD/GED required
Ability to successfully complete a background check subject to applicable law
Hours
Normal Working Hours - Monday to Friday 8 AM to 5 PM (in office), 40-45 hours/week
Potential for flex hours/work from home on scheduled days, dependent upon proven ability and level of experience
Flexibility to work overtime when required, including occasional on-call phone rotation responsibilities
Additional compensation or time-off arrangements may be applicable for on-call periods
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.