Office Manager

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13116977 Essential Functions: Responsible for answering phones as the initial company contact, directs calls to appropriate company resources, takes messages, writes service call slips, processes payments, or schedules services, as needed. Compiles plumbers invoices and processes according to Company protocol. Collects plumbers time cards, compares with customer invoices; records time worked on time sheets for payroll. Organizes accounts payable and accounts receivable for processing by accounting firm. Receives, processes as needed, and distributes incoming mail daily; prepares outgoing mail. Coordinates backflow devices and tankless water heaters service calls; tracks and logs results. Ensures plumbing licenses, business license, and contractor bond are up to date and renewed in a timely manner. Performs other work-related duties as assigned. Performance Measurements: Promptly and professionally answer phone calls using excellent customer service skills. Foster strong working relationships with co-workers, customers, and vendors showing respect and composure. Produce high quality work and complete tasks on time and accurately, working in a fast-paced environment. Meet attendance requirements by being on time and present according to established work schedules, typically 8 a.m. to 4:30 p.m. Adhere to all David Lies Plumbing, Inc. policies and procedures Knowledge, Skills and Abilities: Clerical: Possesses a thorough knowledge of administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, and other office procedures. Customer Service: Demonstrates a working knowledge of providing customer service, building strong customer relationships and customer satisfaction. English Language: Exhibits a working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Initiative: Willing to take on responsibilities and challenges. Reading Comprehension: Understands written sentences and paragraphs in work related documents. Service Orientation: Actively looks for ways to help people. Speaking: Talking to others to convey information effectively. Teamwork: Works as part of a team or collaborates with coworkers. Writing: Communicating effectively in writing as appropriate for the needs of the audience. Attention to Detail: Demonstrates carefulness about detail and is thorough in completing work tasks. \ Organization: Systematically manages ones time, maintains an orderly workspace, organizes resources, and prioritizes projects for maximum productivity. Education and Experience: High School Diploma or equivalent; previous office experience required; 1-2 years experience in Microsoft Office 365, required, 1-2 years extensive experience in QuickBooks, required. Tools and Technology: Personal computer; QuickBooks; General office equipment (e.g., telephone, copier, scanner); Microsoft Office 365 Suite; Internet access. Working Conditions: Non-hazardous, indoor controlled environment, typical for an office. May occasionally be required to work some evenings and weekends. Physical Requirements: Talking: Able to convey detailed or important instructions or ideas accurately, loudly, or quickly. Hearing: Able t hear average or normal conversations and receive general and ordinary information. Visual Abilities: Average visual acuity essential to prepare or inspect documents or products, or operate machinery. Repetitive Motion: Substantial and regular movements or motion required using the wrists, hands, and fingers. Physical Strength: Sedentary Work; Sitting most of the time. Exerts up to 10 lbs. of force occasionally. Finger Dexterity: To individually, or as a group, flex and extend fingers for fine and precise manipulation of small items or to activate a keyboard or keyboard mouse. Sitting Frequently. Resting of the body weight in a seated position while engaging in a single activity.