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TikTok

TikTok Shop - E-Commerce Order Fulfillment Procurement Manager

TikTok, Seattle, WA


Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

TikTok Shops Supply Chain & Logistics is seeking experienced talents. The team is dedicated to innovating and streamlining TikTok Shop's transportation network and this pivotal role is at the forefront of shaping scalable and efficient transportation strategies.

Responsibilities:
Strategic Procurement
- Develop and execute procurement strategies tailored to the needs of TikTok Shop's eCommerce fulfillment operations.
- Source, negotiate, and manage contracts with vendors specializing in material handling equipment (MHE), packaging materials, and other variable supplies.
- Assess supplier capabilities and ensure alignment with TikTok's operational requirements and growth goals.
Warehouse Support
- Partner with warehouse operations teams to forecast supply needs and establish inventory benchmarks.
- Collaborate on facility readiness by ensuring timely delivery of critical equipment and supplies.
- Evaluate warehouse vendors for quality, compliance, and sustainability initiatives.
Cost Optimization & Budget Management
- Track and manage procurement budgets, ensuring cost-effectiveness while maintaining high-quality standards.
- Conduct periodic market analyses to benchmark pricing and identify cost-saving opportunities.
Supplier Relationship Management
- Build and maintain strong relationships with suppliers, focusing on reliability, innovation, and partnership.
- Lead supplier performance reviews and implement corrective actions where necessary.
Compliance & Risk Management
- Ensure all procurement activities adhere to relevant regulations, especially concerning warehousing and eCommerce standards.
- Proactively identify and mitigate supply chain risks to avoid disruptions.

Qualifications

Minimum Qualifications:
- Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or a related field (MBA preferred).
- Minimum of 5 years of experience in procurement, with at least 3 years managing warehouse or fulfillment-related categories.
- Proven expertise in sourcing and managing material handling equipment (MHE) and eCommerce-related supplies.

Preferred Qualifications:
- Strong negotiation and vendor management skills.
- In-depth knowledge of warehouse operations, equipment, and variable supply categories.
- Familiarity with eCommerce order fulfillment and supply chain workflows.
- Analytical mindset with the ability to use data to make informed decisions.
- Excellent communication and cross-functional collaboration skills.
- Proficiency in procurement and supply chain management software (e.g., SAP, Coupa, etc.).
- Knowledge of sustainability practices in procurement is a plus.
- Ability to travel up to 20% domestically to visit warehouses and supplier facilities.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2