Efficus, Inc.
RPA Operations Lead Architect | HYBRID - TX
Efficus, Inc., Plano, Texas, us, 75086
Work Location: HYBRID - Plano, TX
Description:
We need someone strong in UiPath Infrastructure and Development. Strong in Cloud.
Responsibilities: Willing to work in CST shifts to manage the bots that span multiple timezones and are governed by strict SLAs Also extend on call support during weekends and month ends whenever required including nonBusiness hours Lead Automation Platform Operations including RPA platform support to ensure high availability of the platform Responsible for operations of the automations running on the platform This includes an estate of RPA bots and other automations that are part of the Automation ecosystem at Client Responsible to handle infrastructure needs of the Automation platform Experience in UiPath Development as well as supporting them in Production Experience in Monitoring Orchestrator BOTs for failures troubleshooting and fixing them Work with Nearshore and offshore Operationsplatform support team to ensure service requests incident change and problem management within defined Service Level Agreements Work with UiPath Support team to resolve UiPath product issues within defined SLAs Ensure effective communication and coordination with infrastructure cloud hosting services team UiPath and Azure teams in case of major incident management Engage and collaborate with various Business Units who are the RPA and Automation Platform users Actively engage with stakeholders from multiple business functions to ensure effective communication and information exchange to meet business expectations Required:
Graduate Postgraduate in Science Engineering Computer Science 10 years of relevant IT experience with at least 34 years of experience in managing RPA operations Experience in managing UiPath platform Experience in ITIL process Service Now ticketing tool Experience in Azure Cloud ITSM and Agile practices GitHub Azure DevOps Must have experience on the following UiPath Orchestrator Computer Vison UiPath Insights UiPath Automation Cloud Test Manager Configuring Robots and Users complete Orchestrator Management Cyber Ark APIs Code deployments exp on UiPath Code reviews Must have experience on VB Scripting and Dot net
Skills:
Architecture Principle Design, Architecture Principle Design, Business Process Design, Mapping, Business Process Design, Mapping, Capacity Planning, Capacity Planning, Chatbot - Kore.AI, Chatbot - Kore.AI, EA Frameworks, EA Frameworks, Estimation, Estimation, IDP - ABBYY FlexiCapture, IDP - ABBYY FlexiCapture, IDP - ABBYY Vantage, IDP - ABBYY Vantage, IDP - Automation Anywhere Document Automation, IDP - Automation Anywhere Document Automation, IDP - Azure AI Document Intelligence, IDP - Azure AI Document Intelligence, IDP - Blue Prism Decipher, IDP - Blue Prism Decipher, IDP - UiPath Document Understanding, IDP - UiPath Document Understanding, LC - Xceptor, LC - Xceptor, PM - Automation Anywhere, PM - Automation Anywhere, PM - Celonis, PM - Celonis, PM - UiPath, PM - UiPath, RPA - Automation Anywhere, RPA - Automation Anywhere, RPA - Blue Prism, RPA - Blue Prism, RPA - Microsoft Power Automate, RPA - Microsoft Power Automate, RPA - SAP IRPA, RPA - SAP IRPA
Description:
We need someone strong in UiPath Infrastructure and Development. Strong in Cloud.
Responsibilities: Willing to work in CST shifts to manage the bots that span multiple timezones and are governed by strict SLAs Also extend on call support during weekends and month ends whenever required including nonBusiness hours Lead Automation Platform Operations including RPA platform support to ensure high availability of the platform Responsible for operations of the automations running on the platform This includes an estate of RPA bots and other automations that are part of the Automation ecosystem at Client Responsible to handle infrastructure needs of the Automation platform Experience in UiPath Development as well as supporting them in Production Experience in Monitoring Orchestrator BOTs for failures troubleshooting and fixing them Work with Nearshore and offshore Operationsplatform support team to ensure service requests incident change and problem management within defined Service Level Agreements Work with UiPath Support team to resolve UiPath product issues within defined SLAs Ensure effective communication and coordination with infrastructure cloud hosting services team UiPath and Azure teams in case of major incident management Engage and collaborate with various Business Units who are the RPA and Automation Platform users Actively engage with stakeholders from multiple business functions to ensure effective communication and information exchange to meet business expectations Required:
Graduate Postgraduate in Science Engineering Computer Science 10 years of relevant IT experience with at least 34 years of experience in managing RPA operations Experience in managing UiPath platform Experience in ITIL process Service Now ticketing tool Experience in Azure Cloud ITSM and Agile practices GitHub Azure DevOps Must have experience on the following UiPath Orchestrator Computer Vison UiPath Insights UiPath Automation Cloud Test Manager Configuring Robots and Users complete Orchestrator Management Cyber Ark APIs Code deployments exp on UiPath Code reviews Must have experience on VB Scripting and Dot net
Skills:
Architecture Principle Design, Architecture Principle Design, Business Process Design, Mapping, Business Process Design, Mapping, Capacity Planning, Capacity Planning, Chatbot - Kore.AI, Chatbot - Kore.AI, EA Frameworks, EA Frameworks, Estimation, Estimation, IDP - ABBYY FlexiCapture, IDP - ABBYY FlexiCapture, IDP - ABBYY Vantage, IDP - ABBYY Vantage, IDP - Automation Anywhere Document Automation, IDP - Automation Anywhere Document Automation, IDP - Azure AI Document Intelligence, IDP - Azure AI Document Intelligence, IDP - Blue Prism Decipher, IDP - Blue Prism Decipher, IDP - UiPath Document Understanding, IDP - UiPath Document Understanding, LC - Xceptor, LC - Xceptor, PM - Automation Anywhere, PM - Automation Anywhere, PM - Celonis, PM - Celonis, PM - UiPath, PM - UiPath, RPA - Automation Anywhere, RPA - Automation Anywhere, RPA - Blue Prism, RPA - Blue Prism, RPA - Microsoft Power Automate, RPA - Microsoft Power Automate, RPA - SAP IRPA, RPA - SAP IRPA