Administrative Office Associate

Job Title: Administrative Office Associate Grade Level/Terms of Employment: Grade 112.2 / 260 days (12 months) FLSA Status: Exempt Work Location: Academic Office at Norrell Immediate Supervisor: Director, Secondary Success Pathways General Description: The Administrative Office Associate performs a wide range of administrative functions to facilitate the efficient operation of an Office/department or school. Administrative Office Associates also provide exemplary customer service to both internal and external stakeholders. Essential Duties and Responsibilities: Plans, initiates, and carries to completion office support activities Composes non-routine letters, answers telephone, and informs and advises the public, students, and faculty on a variety of matters related to department operations and policies by telephone or through personal contact Maintains logs on incoming correspondence and action documents and follows up on work in progress to ensure timely response or action Maintains supervisor's calendar as required, formats and types confidential and general correspondence, reports, and statistical data Operates a personal computer and related equipment to produce correspondence, reports, charts, and other materials using numerous management techniques to enter, edit, print, and file data Greets customers in person or on the telephone; answering or referring inquiries Maintains customer confidence and protects operations by keeping information confidential Submits and maintains all leaves, payroll, and personnel records, clerical records, and reports Tabulates and prepares reports of financial data, and makes travel arrangements Organizes and archives physical and electronic documentation Maintains office supplies by checking stock to determine inventory levels, anticipating needed supplies; placing and expediting orders Keeps equipment operational by following the manufacturer's instructions and procedures Secures information by completing database backups Provides historical reference by utilizing filing and retrieval systems Maintains technical knowledge by attending educational workshops and reading administrative support publications Establishes and maintains effective working relationships with personnel in other schools, offices, and governmental agencies Assumes responsibility for own professional growth and development by keeping current with the literature and new research findings Performs other related duties as assigned Qualifications: High school diploma or its equivalent, plus two years of office associate experience Work experience in a school office or division central office is preferred Exceptional organizational skills Ability to multitask and prioritize in a fast-paced environment Ability to effectively communicate with and work cooperatively and collaboratively with co-workers, school staff, students, and the general public General knowledge of business office procedures, practices, and equipment Ability to perform basic mathematical calculations, excellence in business English, grammar, spelling, and punctuation Ability to communicate clearly and concisely, both orally and in writing Ability to establish and maintain effective working relationships with others Must be adaptable to changing priorities, can work independently, and ability to effectively complete multiple assignments simultaneously Excellent customer service and public relations skills required Ability to exercise tact, good judgment, and initiative Considerable skills in operating a computer Experience using Microsoft Office, Word, and Excel software applications required HOW TO APPLY: All applicants (including RPS employees) must submit an online application. Please access the website at: www.rvaschools.net Please upload a current resume with your application. Three reference names and contact information will be required if you progress to the interview step of the selection process. Richmond Public Schools will conduct a background investigation, fingerprinting, and tuberculosis screening as a condition of employment. EOE.