Administrative Assistant II, Stewardship

Posting Details (Default Section) Posting Number: 20244150S Position Title: Administrative Assistant II, Stewardship Position Type: Staff Location: Villanova, PA Recruitment Type: Internal/External Applicants Work Schedule: full-time/12-months Avg Hours Week Department: 604 - University Advancement Position Summary: Ignite Your Career at Villanova University Whether undergraduate or graduate, faculty or staff, each community member brings with them a wealth of experiences that enrich our University and shift our perspectives. As a part of this community, your work will improve lives and ignite change Why work at Villanova? Join a mission-driven organization. Since Villanova University's founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others. Villanova has been included among the nation's best colleges and universities. VU's inclusion again in U.S. News & World Report's 2023 "Best Colleges" rankings is another indication of the University's continued prominence and forward momentum. We believe that an inclusive community fosters an understanding and appreciation for diversity among our students, faculty, staff and administrators. The Office of Diversity, Equity and Inclusion works to address issues of equity and justice in a variety of ways including workshops, events and employee resource groups Villanova's most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more . Villanova University has embarked on a 10-year strategic plan, Rooted. Restless., with the goal of enhancing the Augustinian Catholic living and learning experience for all members of our community. University Advancement is seeking exceptional talent to join our mission-driven team working together toward our shared vision for Villanova, fueled by the generosity of the University's philanthropic supporters as we prepare for Villanova's next comprehensive capital campaign. The Administrative Assistant for Stewardship reports to the Director of Stewardship and will provide administrative support to the Stewardship team in the Office of University Advancement. Responsibilities include all administrative aspects of donor acknowledgements which will include running reports and manipulating data in Excel, merging, printing and mailing of high- level donor acknowledgement letters, and accurate updating of donor databases; regular updating of donor records to reflect giving society membership; all administrative aspects of major gift administration which will include preparing letters and packets for donors and maintaining accurate digital donor files across data bases. Additional responsibilities will include management of the Adobe Sign process, uploading stewardship event lists to Stova, management of the shared Stewardship mailbox and calendar including development and maintenance of a comprehensive Stewardship deliverables calendar; scheduling team meetings as well as preparing materials for each; reconciliation and submission of expense reports; and other administrative tasks as assigned. This position requires a high-level of attention to detail, critical thinking, a collaborative approach to problem-solving and the ability to multitask. This position requires a high level of professionalism and confidentiality. Villanova is a Catholic university sponsored by the Augustinian Order. Diversity and inclusion have been and will continue to be an integral component of Villanova University's mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University's mission and values. Duties and Responsibilities: Responsible for managing the day-to-day acknowledgement process for Stewardship with a focus on data analysis, mail merge, preparing for signature and mailing donor acknowledgments for President's Club-level donors, the compilation of donor giving reports, and the review and clean-up of donor data in Excel. Support new and existing email acknowledgement initiatives. Assist in the evaluation of new technologies that enable the Stewardship team to elevate and report on donor acknowledgement and recognition. Update and review donor records to appropriately reflect donor recognition, stewardship outreach activities, and other activities. Coordinate with Gift and Pledge processing to ensure accuracy of database information and overall data integrity. Assist in the management of donor reporting processes, including compiling student data and letters, tracking overall progress of reports, and helping ensure that appropriate follow-up for report completion is completed, among other responsibilities. Provide support to other areas of development operations as determined by the AVP for Development and Director of Stewardship. Perform additional duties and assist with special projects as assigned. Minimum Qualifications: High School degree required. 3 years of experience in an operational role working in an academic or event planning environment. Must be highly proficient with Microsoft Office especially Word and Excel. Ability to use CRM software to assist with Stewardship or donor database activities. The individual must have proven ability to create spreadsheets and perform mail merge. Must have excellent interpersonal, organizational, planning, and prioritizing skills and be a team player. Must be flexible, upbeat, energetic self-starter who enjoys collaboration with a wide variety of constituencies. Must have the ability to work independently under general supervision with exceptional attention to detail. Must have a strong customer-service orientation and the ability to handle multiple projects in a fast-paced, multifaceted environment. Must have a proven ability to consistently maintain a high level of discretion and professionalism. Preferred Qualifications: Some college or Bachelor's degree preferred. Working knowledge of Banner and familiarity with Salesforce and Salesforce Marketing Cloud preferred. Experience with Banner and Salesforce preferred. Physical Requirements and/or Unusual Work Hours: Sitting; light lifting of packages, ability to walk or drive across campus. May be required to work some evenings and weekends for special events as needed. Special Message to Applicants: Posting Date: 11/13/2024 Closing Date (11:59pm ET): Salary Posting Information: Commensurate with experience. Salary Band: 11 Job Classification: non-exempt