DMV Field Services Supervisor - Superior

Position Summary This DMV Field Services Supervisor position supervises the Superior five-day per week office that averages almost 37,000 transactions per year along with five, 20-hour offices that combine to average over 47,000 transactions per year. This position is responsible for the administration of the driver license, motor vehicle registration, and ID card programs at DMV service centers. Responsibilities include: assigning work schedules, reviewing financial reports including cash errors, identifying training needs, and approving leave requests. Additional job duties include: analyzing issues for consideration in new legislation or division policies and plans, developing process improvement efforts, encouraging staff to achieve unit goals, conducting performance evaluations, handling discipline issues, developing and monitoring budgets, and special projects as assigned. Salary Information This position is in schedule-range (81-03) with an annual salary of $68,640-$79,040, plus excellent benefits. A twelve month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan. Job Details WisDOT does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States. WisDOT is not an E-verify employer. Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting. Saturday hours may be required. Supervisors working in our Bureau of Field Services may perform driver license examining and will be required to possess a valid driver license or obtain one within 6 months of hire. Supervisors are required to travel throughout their assigned service area on an independent and regular basis. Additionally, occasional independent travel throughout the state to attend meetings, trainings, and other individual assignments is also required. Qualifications Qualified applicants will have experience with each of the following: Developing, implementing and measuring process improvement efforts Training and improving performance of staff including providing guidance and feedback Interpreting, analyzing and applying complex information, such as laws, rules or policies and arriving at conclusions or recommendations In addition to having all the above, well qualified applicants will have experience in a leadership role (formal/informal) performing activities such as: Assigning and delegating work Coordinating work processes between different work units or areas Approving and modifying work schedules Developing program or project goals Responding to and addressing employee discipline problems Leading and coordinating meetings Interpreting personnel related policies and procedures Conducting evaluations of performance and recommending appropriate action if necessary How To Apply Apply online To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application. Your application materials are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on how to develop and what should be included in these materials, click here. For more information on the basics of the selection process and how the State of WI ensures fair and equitable treatment of all applicants, click here. The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages. Any resumes submitted with more than 10 pages will not be considered after page 10. If this job posting requires a letter of qualifications, the same limit applies. Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline. Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. Questions related to the job and how to apply can be directed to Becca Ott at rebecca.ottdot.wi.gov or 608-266-7623. For general wisc.jobs user information and technical assistance, please see the wisc.jobs Frequently Asked Questions page. Deadline to Apply The deadline to apply is 11:59 PM on Monday, January 20, 2025.