Director Total Facilities Management

Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services — educational, employment, vocational, residential, habilitative and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve.

Key Responsibilities:

Strategic Leadership & Planning:

• Develop and implement a strategic facilities management plan that aligns with the organization's long-term goals.
• Establish and maintain key performance indicators (KPIs) to monitor and improve facilities performance.
• Drive initiatives to enhance operational efficiency, reduce costs, and improve service quality.
• Collaborate with senior management to align facilities operations with overall business strategies.

Operations Management:

• Oversee the day-to-day operations of facilities management, including building operations, maintenance, space planning, and safety protocols.
• Ensure all facilities are fully operational and maintain optimal working conditions, including HVAC, electrical, plumbing, and structural systems.
• Manage the allocation of resources, including staff and subcontractors/vendors, budget, and equipment, to meet operational demands.
• Implement and monitor preventive and corrective maintenance programs to ensure minimal downtime and extended asset life.

Maintenance Management:

• Develop and oversee a comprehensive maintenance program, including preventive, predictive, and corrective maintenance.
• Ensure all maintenance activities comply with relevant safety, health, and environmental regulations.
• Manage vendor and contractor relationships to ensure the timely and cost-effective delivery of services.
• Monitor maintenance budgets, optimizing expenditure without compromising quality or safety.

Safety & Compliance:

• Ensure compliance with all local, state, and federal regulations, including OSHA, environmental, and fire safety standards.
• Implement safety programs and protocols to maintain a safe environment for employees, visitors, and contractors.
• Conduct regular audits and inspections to identify and mitigate potential hazards and risks.
• Lead incident investigations and develop corrective actions to prevent recurrence.

Team Leadership & Development:

• Lead, mentor, and develop a high-performing facilities management team, including operations managers, maintenance staff, and support personnel.
• Foster a culture of continuous improvement, professional development, and operational excellence within the team.
• Conduct regular performance reviews and provide constructive feedback to support employee growth.
• Ensure staffing levels are adequate to meet operational demands and manage recruitment as needed.

Budgeting & Financial Management:

• Develop and manage the facilities management budget, including operating expenses, capital expenditures, and maintenance costs.
• Monitor financial performance, identify cost-saving opportunities, and implement budgetary controls.
• Prepare financial reports and forecasts to support decision-making and strategic planning.

Sustainability & Energy Management:

• Develop and implement sustainability initiatives to reduce the environmental impact of facilities operations.
• Manage energy consumption, water usage, and waste management programs to achieve sustainability goals.
• Collaborate with the sustainability team to incorporate green building practices and technologies into operations.

Project Management:

• Oversee facilities-related projects, including renovations, relocations, and new construction.
• Ensure projects are completed on time, within budget, and meet quality and safety standards.
• Coordinate with internal stakeholders and external vendors to manage project timelines, resources, and deliverables.

Stakeholder Engagement:

• Serve as the primary point of contact for facilities-related inquiries and concerns from internal and external stakeholders.
• Maintain strong relationships with key stakeholders, including tenants, employees, contractors, and regulatory agencies.
• Communicate effectively with senior management, providing regular updates on facilities performance, challenges, and opportunities.

Qualifications:

Education:

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field. Master’s degree preferred.

Experience:

• Minimum of 10 years of experience in facilities management, including at least 5 years in a leadership role.
• Proven experience in managing large-scale facilities operations and maintenance in a complex, multi-site environment.
• Experience with Ability One Program a plus.

Skills & Competencies:

• Strong leadership and people management skills, with a track record of building and developing high-performing teams.
• In-depth knowledge of facilities management best practices, including maintenance management, safety regulations, and sustainability initiatives.
• Excellent financial management skills, with experience in budgeting, cost control, and financial reporting.
• Strong project management skills, with the ability to manage multiple projects simultaneously.

What’s in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities