United Soccer League
Vice President, Ticketing - Club Performance Group
United Soccer League, Tampa, Florida, us, 33646
United Soccer League
Job Title:
Vice President, Ticketing - Club Performance Group
Position Type:
Full Time
Location:
Tampa, FL (USL Headquarters)
Overview of the United Soccer League (USL)
The United Soccer League (USL) is the heartbeat of American soccer. Impacting more than 200 communities across the United States, the USL is the first and only soccer organization in the United States to build a youth-to-professional pathway for both men and women within one ecosystem. That structure includes three professional leagues: USL Super League (women), USL Championship (men), and USL League One (men); two pre-professional leagues: USL League Two (men) and the USL W League (women); and two youth platforms: USL Academy and USL Youth.
Authentic, vital, and exciting, the USL is dedicated to providing an inclusive and memorable soccer experience for players, fans, and communities across our growing "soccer nation."
Position Purpose
The Vice President, Ticketing - Club Performance Group serves as the ticketing lead as part of USL’s Club Performance Group, the group focused on providing strategic consultative support to optimize team business performance. This role helps the USL strategically support its clubs and serves as an internal consultant while interfacing with team leadership to understand their ticketing-related needs and challenges and by delivering solutions and strategies that leverage insights and data. While serving as a strategic lead, this role will focus on short-term and long-term projects that will help teams drive ticketing revenues, across all ticket types (single games, groups, season tickets, etc.) and map out a process that helps professional clubs best utilize resources available through USL’s Club Performance Group.
Duties and Responsibilities
Specific duties include, but are not limited to:
Serves as the Ticketing lead on all meetings with member teams in relation to the Club Performance Group (CPG).
Analyzes ticketing data and performance metrics at the League and Club levels to identify trends, patterns, and opportunities for revenue growth.
Establishes independent and customized ticket pricing and sales strategies that meet team needs.
Supports the creation of season ticket strategies that help establish stability and long-term revenue.
Works directly with third-party partners to better understand and establish strategies that take advantage of the secondary market.
Trains team ticketing account representatives, as necessary.
Conducts monthly ticketing calls with team leadership and ticketing representatives to share findings and provide relevant support.
Maintains up-to-date industry understanding of trends to identify growth opportunities.
Provides strategic and independent recommendations regarding the presentation of data for CPG ticketing initiatives.
Ensures project timelines are being met.
Monitors and evaluates the success of various ticketing campaigns and initiatives providing insights for optimization and aiding long-term financial health.
Collaborates with other members of the Club Performance Group on matters of mutual interest to ensure all areas of profitability are covered in club responses.
Works closely with Club Performance Group leadership to map out a strategy that helps the ticketing vertical of the Club Performance Group adapt and grow in accordance with USL growth, and evolving needs of its clubs.
Other duties/responsibilities as assigned.
Qualifications
BA/BS degree in marketing, business, or a related field, or equivalent experience/combined education.
7+ years of professional ticket sales experience.
Experience leading ticketing sales teams.
Experience constructing and leading successful ticketing strategies for a team/sport organization inclusive of pricing that covers singles, groups, partial season, season ticket, and suite/VIP offerings.
Experience working with third-party inventory management, open distribution, reseller tools and ticket sales platforms.
Must be detailed orientated with strong vendor management/project management skills.
An understanding and passion for the ticketing sales process.
Experience building databases for ticketing leads.
Excellent understanding of how to use data as part of the ticket sales process with comfort turning raw data into visual presentation.
Strong project management and organizational skills, as well as attention to detail.
Self-starter who can work independently and within a cross-functional team.
Full understanding of the MS Office suite (Word, Excel, PowerPoint).
Strong verbal and communication skills, including the ability to influence and persuade others with diplomacy and tact; work with numerous partners of differing levels, flexing interaction style as required.
Strong interpersonal and communication skills to effectively interact with team members, executives, member clubs, and external partners.
Ability to work independently in a multi-faceted, fast, fluid, and deadline-driven environment.
Positive attitude and strong work ethic a must.
Ability to work as business needs require which may include long days, evenings, weekends, occasional holidays, and travel if/when necessary.
Must have U.S. work authorization.
Work Environment
Based in Tampa, FL, USL Headquarters provides a vibrant and open working environment designed to promote collaboration, the exchange of ideas, and knowledge sharing. We believe in fostering a culture that encourages creativity, communication, and teamwork.
Currently, USL HQ operates on a hybrid work model. From Monday to Thursday, team members gather in person to harness the power of face-to-face collaboration. This not only strengthens the bonds within the team but also enhances communication and innovation. On Fridays, we transition to a remote work setup, providing our team with the flexibility to manage their tasks in an environment of their choosing.
Typical USL HQ hours are Monday – Friday 8:30am – 5:30pm ET. Evenings, weekends, occasional holidays, and travel may be necessary based on business demands.
We have great Perks
- Comprehensive Benefits Package • Medical, Dental, Vision • Health HSA and FSA • 401k w/ up to 6% company match • Pet Insurance • Corporate Discounts • Paid Vacation, Holiday & Sick Days • Business Casual Dress • Optional Remote Work Fridays • And More!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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Job Title:
Vice President, Ticketing - Club Performance Group
Position Type:
Full Time
Location:
Tampa, FL (USL Headquarters)
Overview of the United Soccer League (USL)
The United Soccer League (USL) is the heartbeat of American soccer. Impacting more than 200 communities across the United States, the USL is the first and only soccer organization in the United States to build a youth-to-professional pathway for both men and women within one ecosystem. That structure includes three professional leagues: USL Super League (women), USL Championship (men), and USL League One (men); two pre-professional leagues: USL League Two (men) and the USL W League (women); and two youth platforms: USL Academy and USL Youth.
Authentic, vital, and exciting, the USL is dedicated to providing an inclusive and memorable soccer experience for players, fans, and communities across our growing "soccer nation."
Position Purpose
The Vice President, Ticketing - Club Performance Group serves as the ticketing lead as part of USL’s Club Performance Group, the group focused on providing strategic consultative support to optimize team business performance. This role helps the USL strategically support its clubs and serves as an internal consultant while interfacing with team leadership to understand their ticketing-related needs and challenges and by delivering solutions and strategies that leverage insights and data. While serving as a strategic lead, this role will focus on short-term and long-term projects that will help teams drive ticketing revenues, across all ticket types (single games, groups, season tickets, etc.) and map out a process that helps professional clubs best utilize resources available through USL’s Club Performance Group.
Duties and Responsibilities
Specific duties include, but are not limited to:
Serves as the Ticketing lead on all meetings with member teams in relation to the Club Performance Group (CPG).
Analyzes ticketing data and performance metrics at the League and Club levels to identify trends, patterns, and opportunities for revenue growth.
Establishes independent and customized ticket pricing and sales strategies that meet team needs.
Supports the creation of season ticket strategies that help establish stability and long-term revenue.
Works directly with third-party partners to better understand and establish strategies that take advantage of the secondary market.
Trains team ticketing account representatives, as necessary.
Conducts monthly ticketing calls with team leadership and ticketing representatives to share findings and provide relevant support.
Maintains up-to-date industry understanding of trends to identify growth opportunities.
Provides strategic and independent recommendations regarding the presentation of data for CPG ticketing initiatives.
Ensures project timelines are being met.
Monitors and evaluates the success of various ticketing campaigns and initiatives providing insights for optimization and aiding long-term financial health.
Collaborates with other members of the Club Performance Group on matters of mutual interest to ensure all areas of profitability are covered in club responses.
Works closely with Club Performance Group leadership to map out a strategy that helps the ticketing vertical of the Club Performance Group adapt and grow in accordance with USL growth, and evolving needs of its clubs.
Other duties/responsibilities as assigned.
Qualifications
BA/BS degree in marketing, business, or a related field, or equivalent experience/combined education.
7+ years of professional ticket sales experience.
Experience leading ticketing sales teams.
Experience constructing and leading successful ticketing strategies for a team/sport organization inclusive of pricing that covers singles, groups, partial season, season ticket, and suite/VIP offerings.
Experience working with third-party inventory management, open distribution, reseller tools and ticket sales platforms.
Must be detailed orientated with strong vendor management/project management skills.
An understanding and passion for the ticketing sales process.
Experience building databases for ticketing leads.
Excellent understanding of how to use data as part of the ticket sales process with comfort turning raw data into visual presentation.
Strong project management and organizational skills, as well as attention to detail.
Self-starter who can work independently and within a cross-functional team.
Full understanding of the MS Office suite (Word, Excel, PowerPoint).
Strong verbal and communication skills, including the ability to influence and persuade others with diplomacy and tact; work with numerous partners of differing levels, flexing interaction style as required.
Strong interpersonal and communication skills to effectively interact with team members, executives, member clubs, and external partners.
Ability to work independently in a multi-faceted, fast, fluid, and deadline-driven environment.
Positive attitude and strong work ethic a must.
Ability to work as business needs require which may include long days, evenings, weekends, occasional holidays, and travel if/when necessary.
Must have U.S. work authorization.
Work Environment
Based in Tampa, FL, USL Headquarters provides a vibrant and open working environment designed to promote collaboration, the exchange of ideas, and knowledge sharing. We believe in fostering a culture that encourages creativity, communication, and teamwork.
Currently, USL HQ operates on a hybrid work model. From Monday to Thursday, team members gather in person to harness the power of face-to-face collaboration. This not only strengthens the bonds within the team but also enhances communication and innovation. On Fridays, we transition to a remote work setup, providing our team with the flexibility to manage their tasks in an environment of their choosing.
Typical USL HQ hours are Monday – Friday 8:30am – 5:30pm ET. Evenings, weekends, occasional holidays, and travel may be necessary based on business demands.
We have great Perks
- Comprehensive Benefits Package • Medical, Dental, Vision • Health HSA and FSA • 401k w/ up to 6% company match • Pet Insurance • Corporate Discounts • Paid Vacation, Holiday & Sick Days • Business Casual Dress • Optional Remote Work Fridays • And More!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
#J-18808-Ljbffr