choicehotels
Assistant General Manager
choicehotels, Minneapolis, Minnesota, United States, 55400
Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit
www.choicehotels.com . The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Are you
RED's Assistant General Manager ? You are hospitality
– you want to change the life of every person who steps in the front door. Your goal is to make sure your staff is excited to provide an unforgettable experience that keeps your guests coming back for more. You are passionate
– about every detail and aspect that goes into making a hotel successful. Hiring a great staff? Ensuring the operations are running smoothly? You are on it. You are a leader
– training and motivating a team of rock stars is what gets you excited to go to work. Key Responsibilities: Partnering with the General Manager to develop and implement business strategies for the hotel which are aligned with Radisson and the hotel owner’s overall mission, vision, values and strategies. Monitors status regularly and adjusts strategies as appropriate. Ensures alignment of the hotel’s operations with owner and Radisson objectives by serving as liaison for the General Manager. Develops the annual budget and capital budget in conjunction with Finance, General Manager, and the Vice President of Owned and Managed Operations. Collaborates with other company businesses to leverage resources, purchases, revenues and training opportunities. Achieves the hotel’s profit, customer service and revenue goals by directing the day-to-day operation of the hotel. Seeks opportunities to publicize the hotel through development and implementation of a public relations strategy. Works with the Executive Committee to continually improve hotel operations. Analyzes business results on a regular basis and takes actions to improve results as appropriate. Ensures that the hotel adheres to Radisson standards of operations. Ensures the hotel adheres to all local, state and national laws and standards. Maximizes profitability by using forecasting techniques to ensure appropriate staffing. Through leadership, creates a culture of employee engagement and development. Responsible for hotel HR functions. Responsible for Hotel Accounting functions. Responsible for direct oversight of Front Office, Housekeeping, F&B, and Engineering. Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality. Communicates and reinforces the vision for customer service to all managers, supervisors and employees. Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork. Ensures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees. Develops customer feedback avenues and focuses management team on identifying trends and implementing solutions. Performs other duties as required by Management to provide 100% Guest Satisfaction. Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability veteran status, genetic information or any other characteristic protected by law. In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
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www.choicehotels.com . The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Are you
RED's Assistant General Manager ? You are hospitality
– you want to change the life of every person who steps in the front door. Your goal is to make sure your staff is excited to provide an unforgettable experience that keeps your guests coming back for more. You are passionate
– about every detail and aspect that goes into making a hotel successful. Hiring a great staff? Ensuring the operations are running smoothly? You are on it. You are a leader
– training and motivating a team of rock stars is what gets you excited to go to work. Key Responsibilities: Partnering with the General Manager to develop and implement business strategies for the hotel which are aligned with Radisson and the hotel owner’s overall mission, vision, values and strategies. Monitors status regularly and adjusts strategies as appropriate. Ensures alignment of the hotel’s operations with owner and Radisson objectives by serving as liaison for the General Manager. Develops the annual budget and capital budget in conjunction with Finance, General Manager, and the Vice President of Owned and Managed Operations. Collaborates with other company businesses to leverage resources, purchases, revenues and training opportunities. Achieves the hotel’s profit, customer service and revenue goals by directing the day-to-day operation of the hotel. Seeks opportunities to publicize the hotel through development and implementation of a public relations strategy. Works with the Executive Committee to continually improve hotel operations. Analyzes business results on a regular basis and takes actions to improve results as appropriate. Ensures that the hotel adheres to Radisson standards of operations. Ensures the hotel adheres to all local, state and national laws and standards. Maximizes profitability by using forecasting techniques to ensure appropriate staffing. Through leadership, creates a culture of employee engagement and development. Responsible for hotel HR functions. Responsible for Hotel Accounting functions. Responsible for direct oversight of Front Office, Housekeeping, F&B, and Engineering. Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality. Communicates and reinforces the vision for customer service to all managers, supervisors and employees. Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork. Ensures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees. Develops customer feedback avenues and focuses management team on identifying trends and implementing solutions. Performs other duties as required by Management to provide 100% Guest Satisfaction. Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability veteran status, genetic information or any other characteristic protected by law. In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
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