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University of California San Francisco

Addiction Care Program Coordinator

University of California San Francisco, San Francisco, California, United States, 94199


The University of California at San Francisco (UCSF) Department of Medicine is recruiting an Addiction Care Team Program Coordinator for the Division of Hospital Medicine at Zuckerberg San Francisco General Hospital (ZSFG). ZSFG is a premier safety-net hospital and trauma center run in partnership by the city of San Francisco and UCSF since 1873.

The principal responsibility of the Addiction Care Team Coordinator is to provide high-level program administration for the Addiction Care Team (ACT). Specific responsibilities include: Oversight of day-to-day program administration and operations. Supporting finances. Facilitating communication between staff and faculty for our growing multi-site addiction medicine programs. Supporting trainees and attendings. Clinical scheduling, onboarding staff and providers. Supporting innovative programs, quality improvement, and research. Maintaining relationships with substance use disorder community partners. Ensuring timely and accurate collection of program data. Assisting in patient/family communication (e.g., satisfaction surveys, onboarding for telehealth appointments, follow-up phone calls). Event management/planning.

This position will also support the creation and coordination of a directory of community psychosocial services, collaboration with community partners, and building new partnerships via phone calls, emails, and site visits. Additionally, the incumbent will assist with operational support of ACT leadership, including: Creating, implementing, and maintaining workflows based on strategic priorities and patient needs. Coordinating and leading quality improvement initiatives. Managing ACT educational efforts, including managing events, training, partnership building, research, collaborations, and in-services. Leading trainee recruitment with other services and departments for prospective students, residents, and fellows to rotate on ACT. Creating an agreement with relevant training programs, managing onboarding, and ensuring equitable distribution of rotation slots. Supporting ACT Epic needs and serving as the primary interface with IT. Creating SBARs when Epic revisions are needed. Supporting ACT evaluation needs and collaborating with data analysts to ensure patient tracking data is accurate. Managing QA for ACT notes and supervising students responsible for data entry.

The coordinator will provide support for team members to carry out quality improvement projects and pursue training in relevant skillsets (e.g., DPH A3 training).

Successful candidates will have outstanding organizational and communication skills. A high degree of independence, initiative, assertiveness, and diplomacy are necessary in dealing with faculty, staff, and patients in our complex environment.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $75,700 - $123,100 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit:

https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

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