Bexar County, TX
Senior Business Systems Analyst ( Supervisor) (ITSBSA)
Bexar County, TX, San Antonio, Texas, United States, 78208
Salary:
$7,554.00 Monthly
Location :
BCIT - 126 East Nueva San Antonio, TX
Job Type:
Full-time Regular
Job Number:
2024-01565
Department:
Information Technology
Opening Date:
11/25/2024
Closing Date:
12/31/2024 11:59 PM Central
Summary
Under direction, is responsible for supporting Bexar County Information Technology team; will support the mission of the County, ensuring successful delivery of IT services as defined in the duties and responsibilities. This position will represent the County in a professional and effective manner and establish and maintain effective working relationships with co-workers, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public. Flexibility to achieve performance excellence in a telework arrangement. Flexibility to deliver services in a telework environment and supervise colleagues in a telework environment.
This position is Excluded from Civil Service
Duties and Responsibilities
Serves as subject matter expert, individually motivated and operating with a sense of urgency and personal accountability Formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications Supervises the activities of other Business Systems Analysts Works at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment Develops and maintains a detailed functional knowledge of all production applications and business workflows in the County Develops and maintains a detailed knowledge of the Project Management Office (PMO) delivery methodology, standards, and operating procedures Fosters high levels of customer satisfaction through day-to-day project contact, managing peer-level relationships and handling communications, negotiations, expectations, issues escalation and feedback Collaborates with teams in the overall solution design to close the gap between the "As-Is" and "To-Be" state with requirements and change management needs Contributes to project work plans specific to the business analysis function Performs public sector and technical research to support engagements and initiatives Performs other related technology duties and projects as assigned Minimum Qualifications
Graduation from an accredited college or university with a relevant degree, 5-7 years of experience, or an equivalent combination of education and experience Knowledge of business analysis, delivering software implementations and/or software development projects working in all phases of the SDLC; knowledge of major project management methodologies (e.g., Waterfall, Agile); knowledge of delivering business analysis and functional and technical project artifacts including use cases, user stories, requirements definitions, process definitions, and user interface designs; knowledge of customer management; knowledge of major contemporary software/system design principles (e.g., SOA) as well as major business software application types (e.g., ERP) Expert skill in meeting facilitation and presentation; strong skill in using project tools such as Microsoft Office, Project, and Visio; strong skill in organizational and planning; critical skill in analysis and problem-solving with a focus on detail and quality; skill in building relationships as a trusted advisor with good judgment and a willingness to be honest and candid in tough situations Ability to craft and define enterprise-wide and strategic business solutions based on broad enterprise goals; ability to assess risk, scope functional requirements, and prioritize deliverables; ability to prioritize multiple competing priorities; ability to establish credibility based on integrity, knowledge, and dedication to excellence; ability to effectively communicate complex ideas in a clear and concise manner across functional and technical departments, both verbally and in writing; ability to establish and maintain effective working relationships with co-workers, stakeholders, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public Demonstrates technological intuitiveness Must secure and maintain a favorable background investigation and clearance Must clear a pre-employment physical and a pre-employment drug screen test Required to be on call 24 hours May be required to work more than 40 hours during the workweek May be required to work weekends This position may need to satisfy the requirement of completing and passing an assessment during the employment process Preferred Certification/License:
Business Analysis, Lean Six Sigma, and/or Project Management certifications Working Environment and Physical Demands:
Constantly working in indoor / telework conditions Frequently moves items weighing up to 10-15 pounds Occasionally moves objects weighing up to 15-30 pounds Occasionally move about the office / telework office Frequently communicates with others using approved technological resources; must be able to exchange accurate information through designated systems within a timely manner Constantly operates a computer and other office productivity machinery Positions self to perform essential functions of the job in an office / telework environment Must be able to remain in a stationary position Flexibility to achieve performance excellence in a telework arrangement Maintains County-issued equipment, software, data and supplies
Supplemental Information
Workstations with internet access are available, if needed, to view job postings and apply online at 211 S Flores, San Antonio, TX 78204, 8am - 5pm, Monday through Friday. Phone: 210-335-2545.
EQUAL OPPORTUNITY EMPLOYER
Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity. We are committed to providing equal opportunity for protected veterans and individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
For more detailed information, please click on the following link to view Benefits offered by Bexar County:
NOTE : Part-Time and Temporary positions are not eligible for Bexar County Benefits.
01
Which best describes your highest level of education completed?
High School Diploma or G.E.D Associates Degree Bachelor's Degree Master's Degree None
02
Which of the following best describes your experience in Information Technology?
1-3 Year of experience or less 4-6 Years of experience 7-8 Years of experience 9-10 Years of experience 10 or more years of experience
03
Are you able to demonstrate technological intuitiveness?
Yes No
04
Are you able to secure and maintain a favorable background investigation and clearance?
Yes No
05
Are you able to clear a pre-employment physical and a pre-employment drug screen test?
Yes No
06
Are you available to be on call 24 hours a day?
Yes No
07
Are you able to work more than 40 hours during the work week?
Yes No
08
Are you able to work weekends?
Yes No
09
Do you acknowledge that this position may need to satisfy the requirement of completing and passing an assessment during the employment process?
Yes No
10
Do you possess Business Analysis, Lean Six Sigma, and/or Project Management certifications?
Yes No
Required Question
$7,554.00 Monthly
Location :
BCIT - 126 East Nueva San Antonio, TX
Job Type:
Full-time Regular
Job Number:
2024-01565
Department:
Information Technology
Opening Date:
11/25/2024
Closing Date:
12/31/2024 11:59 PM Central
Summary
Under direction, is responsible for supporting Bexar County Information Technology team; will support the mission of the County, ensuring successful delivery of IT services as defined in the duties and responsibilities. This position will represent the County in a professional and effective manner and establish and maintain effective working relationships with co-workers, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public. Flexibility to achieve performance excellence in a telework arrangement. Flexibility to deliver services in a telework environment and supervise colleagues in a telework environment.
This position is Excluded from Civil Service
Duties and Responsibilities
Serves as subject matter expert, individually motivated and operating with a sense of urgency and personal accountability Formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications Supervises the activities of other Business Systems Analysts Works at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment Develops and maintains a detailed functional knowledge of all production applications and business workflows in the County Develops and maintains a detailed knowledge of the Project Management Office (PMO) delivery methodology, standards, and operating procedures Fosters high levels of customer satisfaction through day-to-day project contact, managing peer-level relationships and handling communications, negotiations, expectations, issues escalation and feedback Collaborates with teams in the overall solution design to close the gap between the "As-Is" and "To-Be" state with requirements and change management needs Contributes to project work plans specific to the business analysis function Performs public sector and technical research to support engagements and initiatives Performs other related technology duties and projects as assigned Minimum Qualifications
Graduation from an accredited college or university with a relevant degree, 5-7 years of experience, or an equivalent combination of education and experience Knowledge of business analysis, delivering software implementations and/or software development projects working in all phases of the SDLC; knowledge of major project management methodologies (e.g., Waterfall, Agile); knowledge of delivering business analysis and functional and technical project artifacts including use cases, user stories, requirements definitions, process definitions, and user interface designs; knowledge of customer management; knowledge of major contemporary software/system design principles (e.g., SOA) as well as major business software application types (e.g., ERP) Expert skill in meeting facilitation and presentation; strong skill in using project tools such as Microsoft Office, Project, and Visio; strong skill in organizational and planning; critical skill in analysis and problem-solving with a focus on detail and quality; skill in building relationships as a trusted advisor with good judgment and a willingness to be honest and candid in tough situations Ability to craft and define enterprise-wide and strategic business solutions based on broad enterprise goals; ability to assess risk, scope functional requirements, and prioritize deliverables; ability to prioritize multiple competing priorities; ability to establish credibility based on integrity, knowledge, and dedication to excellence; ability to effectively communicate complex ideas in a clear and concise manner across functional and technical departments, both verbally and in writing; ability to establish and maintain effective working relationships with co-workers, stakeholders, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public Demonstrates technological intuitiveness Must secure and maintain a favorable background investigation and clearance Must clear a pre-employment physical and a pre-employment drug screen test Required to be on call 24 hours May be required to work more than 40 hours during the workweek May be required to work weekends This position may need to satisfy the requirement of completing and passing an assessment during the employment process Preferred Certification/License:
Business Analysis, Lean Six Sigma, and/or Project Management certifications Working Environment and Physical Demands:
Constantly working in indoor / telework conditions Frequently moves items weighing up to 10-15 pounds Occasionally moves objects weighing up to 15-30 pounds Occasionally move about the office / telework office Frequently communicates with others using approved technological resources; must be able to exchange accurate information through designated systems within a timely manner Constantly operates a computer and other office productivity machinery Positions self to perform essential functions of the job in an office / telework environment Must be able to remain in a stationary position Flexibility to achieve performance excellence in a telework arrangement Maintains County-issued equipment, software, data and supplies
Supplemental Information
Workstations with internet access are available, if needed, to view job postings and apply online at 211 S Flores, San Antonio, TX 78204, 8am - 5pm, Monday through Friday. Phone: 210-335-2545.
EQUAL OPPORTUNITY EMPLOYER
Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity. We are committed to providing equal opportunity for protected veterans and individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
For more detailed information, please click on the following link to view Benefits offered by Bexar County:
NOTE : Part-Time and Temporary positions are not eligible for Bexar County Benefits.
01
Which best describes your highest level of education completed?
High School Diploma or G.E.D Associates Degree Bachelor's Degree Master's Degree None
02
Which of the following best describes your experience in Information Technology?
1-3 Year of experience or less 4-6 Years of experience 7-8 Years of experience 9-10 Years of experience 10 or more years of experience
03
Are you able to demonstrate technological intuitiveness?
Yes No
04
Are you able to secure and maintain a favorable background investigation and clearance?
Yes No
05
Are you able to clear a pre-employment physical and a pre-employment drug screen test?
Yes No
06
Are you available to be on call 24 hours a day?
Yes No
07
Are you able to work more than 40 hours during the work week?
Yes No
08
Are you able to work weekends?
Yes No
09
Do you acknowledge that this position may need to satisfy the requirement of completing and passing an assessment during the employment process?
Yes No
10
Do you possess Business Analysis, Lean Six Sigma, and/or Project Management certifications?
Yes No
Required Question