The Chicago Cubs
Seasonal Event Operations Gameday Associate, Spring Training
The Chicago Cubs, Mesa, AZ, United States
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Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events.
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ROLE
The Chicago Cubs organization is looking for a motivated individual to assist with delivering a best-in-class fan experience at Sloan Park, the Cubs spring training facility, in Mesa, Arizona. The Event Operations Gameday Associate is an entry level part-time, seasonal position that will assist on game and event days throughout Spring Training. The selected candidate will support overall event logistics and gameday experience at Sloan Park including, but not limited to security, gameday presentation, signage, transportation and parking, gameday setup, sponsorship activation, and customer service problem resolution. This seasonal position is a great opportunity to build your events and operations career within the sports industry. No relocation expenses will be provided.
Guest Experience
Response Expectations:
Due to the overwhelming number of applications we receive, we unfortunately may not be able to respond in person to each applicant. However, we can assure you that you will receive an email confirmation when you apply as well as additional email notifications whether you are selected to move forward for the position or not. Please note, we keep all resumes on file and will contact you should we wish to schedule an interview with you.
The Chicago Cubs and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.
Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events.
Chicago Cubs | Marquee 360 | Marquee Development
Each brand stands as unique as the teams that drive them. We welcome you to learn more about us.
ROLE
The Chicago Cubs organization is looking for a motivated individual to assist with delivering a best-in-class fan experience at Sloan Park, the Cubs spring training facility, in Mesa, Arizona. The Event Operations Gameday Associate is an entry level part-time, seasonal position that will assist on game and event days throughout Spring Training. The selected candidate will support overall event logistics and gameday experience at Sloan Park including, but not limited to security, gameday presentation, signage, transportation and parking, gameday setup, sponsorship activation, and customer service problem resolution. This seasonal position is a great opportunity to build your events and operations career within the sports industry. No relocation expenses will be provided.
Guest Experience
- Provide personalized, positive, and memorable guest experiences during events.
- Assist in resolving guest issues during events.
- Provide exceptional customer service to all guests, addressing inquiries, concerns, and feedback promptly and professionally.
- Assist in creating a welcoming and enjoyable atmosphere for fans and attendees.
- Assist in monitoring the changing needs of our fans/guests
- Support operational activities relating to game day activations and outside events including but not limited to Savannah Bananas, Spring Training, and other private events
- Support execution of ballpark readiness plans in all areas of guest services including, but not limited to, parking, ballpark entrance, and fan amenities.
- Assist with the event execution and management of non-baseball events at Sloan Park.
- Support game-day activities including but not limited to pre-game, in-game and post-game activities.
- Perform other duties as assigned by Mgr. of Guest Experience & Event Ops.
- Assist in the coordination and execution of gameday presentations, including in-game entertainment, announcements, and on-field activities.
- Ensure all presentation elements are delivered with high quality and in line with event objectives.
- Demonstrated ability to effectively manage multiple initiatives simultaneously.
- Demonstrated customer service skills.
- Highly detail oriented and organized.
- Flexible to the ever-changing demands of events
- Effective communication skills, both written and oral.
- Demonstrated passion and personal drive
- Ability to work non-standard work hours with variable schedule, to include nights, weekends, and holidays.
- Bachelor's degree from an accredited college or university.
- 1 - 2 years prior event or customer service experience.
- Adobe Photoshop and Illustrator experience.
Response Expectations:
Due to the overwhelming number of applications we receive, we unfortunately may not be able to respond in person to each applicant. However, we can assure you that you will receive an email confirmation when you apply as well as additional email notifications whether you are selected to move forward for the position or not. Please note, we keep all resumes on file and will contact you should we wish to schedule an interview with you.
The Chicago Cubs and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.