Brigham and Women’s Hospital
Phlebotomist with Processing Experience, CCI Lab, Mon - Friday
Brigham and Women’s Hospital, Boston, Massachusetts, us, 02298
Job Description - Phlebotomist with Processing Experience, CCI Lab, Mon - Friday (3312221)
GENERAL SUMMARY/ OVERVIEW STATEMENT: This position's hours will be Monday- Friday 7:30am - 4pm OR 930a-6p. The CCI Lab Tech/Phlebotomists are at the front lines of customer services for the CCI and provide phlebotomy, processing, and medical assistant services. They are responsible for sample storage and shipping, and perform several administrative activities to maintain the operations of the units. This position reports to the Operations Manager and operates within established organizational and departmental policies and procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Quality of Team and Customer Interactions: Ensure efficient and high-quality phlebotomy and specimen processing environment while providing customer-oriented services.
Perform receptionist, clerical and other functions to support the efficient operation of the clinic. Maintain patient flow by ensuring that rooms are efficiently utilized.
Prepare patients for their visit, examination, procedure, and/or treatment in accordance with established procedures.
Accept constructive criticism regarding own performance and strive to make improvements.
Adhere to policies established for meals, breaks, dress code, and parking.
Exhibit courtesy and respect to patients, families, physicians, clients, and coworkers.
Perform phlebotomy on all patient populations and obtain samples using standard procedures.
Interpret orders and perform routine specimen analysis using waived instrumentation.
Label specimen collection and storage containers accurately.
Maintain equipment logs and maintenance schedules.
Maintain an adequate inventory of supplies used by the CCI.
Assist with the establishment of productive teamwork activities and proper adherence to procedures and policies.
Participate in internal and external continuing education programs.
QUALIFICATIONS:
Phlebotomy experience and demonstrated proficiency in the phlebotomy field.
2+ years of Phlebotomy experience preferred and 6 months of specimen processing experience preferred.
High school diploma or equivalent required.
Certificate of completion in Phlebotomy or Medical Assisting or successful completion of a phlebotomy course as part of an associate or bachelor degree program such as nursing.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Demonstrated interpersonal, organizational, and telephone skills.
Ability to work independently, prioritize tasks, perform multiple tasks efficiently and accurately.
Competent in phlebotomy skills/competency checklist by end of introductory period.
Clerical experience including medical terminology required, preferably in a laboratory setting.
Ability to read and interpret documents accurately.
Excellent customer service skills.
Knowledge of aseptic technique and Universal Precautions.
BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
Primary Location: 75 Francis St
Organization: Brigham & Women's Hospital (BWH)
Schedule: Full-time, Standard Hours 40
Shift: Day Job
Employee Status: Regular
Recruiting Department: BWH Center For Clinical Investigation
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GENERAL SUMMARY/ OVERVIEW STATEMENT: This position's hours will be Monday- Friday 7:30am - 4pm OR 930a-6p. The CCI Lab Tech/Phlebotomists are at the front lines of customer services for the CCI and provide phlebotomy, processing, and medical assistant services. They are responsible for sample storage and shipping, and perform several administrative activities to maintain the operations of the units. This position reports to the Operations Manager and operates within established organizational and departmental policies and procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Quality of Team and Customer Interactions: Ensure efficient and high-quality phlebotomy and specimen processing environment while providing customer-oriented services.
Perform receptionist, clerical and other functions to support the efficient operation of the clinic. Maintain patient flow by ensuring that rooms are efficiently utilized.
Prepare patients for their visit, examination, procedure, and/or treatment in accordance with established procedures.
Accept constructive criticism regarding own performance and strive to make improvements.
Adhere to policies established for meals, breaks, dress code, and parking.
Exhibit courtesy and respect to patients, families, physicians, clients, and coworkers.
Perform phlebotomy on all patient populations and obtain samples using standard procedures.
Interpret orders and perform routine specimen analysis using waived instrumentation.
Label specimen collection and storage containers accurately.
Maintain equipment logs and maintenance schedules.
Maintain an adequate inventory of supplies used by the CCI.
Assist with the establishment of productive teamwork activities and proper adherence to procedures and policies.
Participate in internal and external continuing education programs.
QUALIFICATIONS:
Phlebotomy experience and demonstrated proficiency in the phlebotomy field.
2+ years of Phlebotomy experience preferred and 6 months of specimen processing experience preferred.
High school diploma or equivalent required.
Certificate of completion in Phlebotomy or Medical Assisting or successful completion of a phlebotomy course as part of an associate or bachelor degree program such as nursing.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Demonstrated interpersonal, organizational, and telephone skills.
Ability to work independently, prioritize tasks, perform multiple tasks efficiently and accurately.
Competent in phlebotomy skills/competency checklist by end of introductory period.
Clerical experience including medical terminology required, preferably in a laboratory setting.
Ability to read and interpret documents accurately.
Excellent customer service skills.
Knowledge of aseptic technique and Universal Precautions.
BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
Primary Location: 75 Francis St
Organization: Brigham & Women's Hospital (BWH)
Schedule: Full-time, Standard Hours 40
Shift: Day Job
Employee Status: Regular
Recruiting Department: BWH Center For Clinical Investigation
#J-18808-Ljbffr