University of Washington
VIRTUAL DESKTOP INFRASTRUCTURE (VDI) ENGINEER (TWO OPENINGS)
University of Washington, Seattle, Washington, us, 98127
Req #: 241557
Department: UW MEDICINE IT SERVICES
Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/
Job Location Detail:
Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle
Posting Date: 12/03/2024
Closing Info: Open Until Filled
Salary: $10,161 - $13,747 per month
Shift: First Shift
Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position,
click here.
UW MEDICINE IT SERVICES
has an outstanding job opportunity for a
VIRTUAL DESKTOP INFRASTRUCTURE ENGINEER
position.
PLEASE NOTE
: We have TWO OPENINGS!!!
WORK SCHEDULE
100% FTE
Monday – Friday; Core hours for UW Medicine IT Services are 7:00 – 4:00 (PST)
Day Shift
DEPARTMENT DESCRIPTION
UW Medicine IT Services (ITS)
is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
POSITION HIGHLIGHTS
100% remote opportunity
Values-based work environment
Active departmental Equity, Diversity, and Inclusion Committee
15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
100% matching, 100% immediately vesting 403(b)
PRIMARY JOB RESPONSIBILITIES
Planning and implementing desktop virtualization technologies, which enable end device users access to systems and applications
Ensuring that virtual desktop system infrastructure delivers an effective end user experience that adheres to organizational values and mission requirements
Providing the advanced level support of virtual desktop infrastructure at UW Medicine and their system environments, including production, development, testing, and training environments
Providing advanced level operational, technical, and administrative elements that ensure the availability, reliability, security, and performance of the virtual desktop domains necessary to support the needs of the business, including Citrix, Imprivata, IGEL, FlexApp, and Stratusphere
Maintaining an advanced level of technical competency, provide documentation, be a team participant, contribute effectively to projects and conduct oneself in a professional manner
Providing advanced level virtual desktop application access and security activities
Resolving advanced level virtual desktop application performance issues
Providing advanced level support in virtual desktop process improvement and project coordination as needed for PMO Projects with VDI needs
Providing advanced level virtual desktop advice and consultations for partners, Systems Managers, Senior Computer Specialists, and operations personnel of varying levels of expertise
Promoting the implementation of ITS strategy, focusing on standard technologies and providing the user community (including remote affiliates) with well-supported services and tools consistent with the standards and guidelines within UW Medicine
REQUIREMENTS
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience
6+ years’ operational and technology experience must include the below
6+ years of progressively responsible operational and technical experience with virtual desktop technologies in a multi-datacenter production environment, across the VDI technology stack and systems. This includes virtual desktop delivery, administration, design, analysis, configuration, maintenance, and troubleshooting of workstations, system and application software and drivers, working with core technologies such as Nutanix, Citrix, Imprivata, IGEL, Microsoft Windows, and Liquidware tools (FlexApp, Profile Unity, and Stratusphere)
Citrix:- Operational: Advanced experience in administering and supporting Citrix environments, including Citrix Studio, Director, Licensing, NetScaler/ADC, Controller, Provisioning Services (PVS), Machine Creation Services (MCS), Enterprise Layer Manager (ELM), Workspace Environment Management (WEM), StoreFront, and Citrix Workspace- Technical: Advanced experience and knowledge of Citrix infrastructure, including the deployment, configuration, maintenance, and optimization of Citrix solutions, with a focus on enhancing performance and security
Liquidware (FlexApp, Profile Unity, Stratusphere):- Operational: Advanced experience in managing Liquidware environments, including application layering with FlexApp, user profile management with Profile Unity, and performance monitoring with Stratusphere to enhance user experience and system performance- Technical: Advanced experience and knowledge of Liquidware tools, including installation, configuration, maintenance, and integration with other virtualization technologies to provide comprehensive virtual desktop solutions
IGEL:- Operational: Advanced experience in managing IGEL environments, including deploying and supporting IGEL thin clients, ensuring efficient endpoint management and user support- Technical: Advanced experience and knowledge of IGEL software, including configuration, troubleshooting, and performance optimization to enhance user productivity and system reliability
Nutanix:- Operational: Advanced experience in managing Virtual Machines, including creating, deleting, and monitoring VMs across multi-datacenter environments, ensuring high availability and performance- Technical: Advanced experience and knowledge of the Nutanix hypervisor, including virtualization techniques, troubleshooting issues, and implementing best practices for system optimization and reliability
Networking:- Advanced knowledge of local and wide area network technologies, including configuration, management, and troubleshooting to ensure reliable and secure network connectivity
Microsoft Windows:- Operational: Advanced experience in building and deploying Microsoft Windows desktop and server images, optimizing systems for both physical and virtual hosts, managing registries, and ensuring optimal resource utilization and service management- Technical: Advanced experience and knowledge in Microsoft Windows operating systems, including system administration, security configuration, performance tuning, and troubleshooting to ensure high availability and security
Scripting and Programming:- Advanced experience in PowerShell scripting for automation and task management, with additional knowledge of C#, ASP.NET, JavaScript, and CSS for developing and maintaining web applications and enhancing system functionalities
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. (https://www.uwmedicine.org/jobs)
Join our mission to make life healthier for everyone in our community.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
Department: UW MEDICINE IT SERVICES
Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/
Job Location Detail:
Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle
Posting Date: 12/03/2024
Closing Info: Open Until Filled
Salary: $10,161 - $13,747 per month
Shift: First Shift
Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position,
click here.
UW MEDICINE IT SERVICES
has an outstanding job opportunity for a
VIRTUAL DESKTOP INFRASTRUCTURE ENGINEER
position.
PLEASE NOTE
: We have TWO OPENINGS!!!
WORK SCHEDULE
100% FTE
Monday – Friday; Core hours for UW Medicine IT Services are 7:00 – 4:00 (PST)
Day Shift
DEPARTMENT DESCRIPTION
UW Medicine IT Services (ITS)
is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
POSITION HIGHLIGHTS
100% remote opportunity
Values-based work environment
Active departmental Equity, Diversity, and Inclusion Committee
15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
100% matching, 100% immediately vesting 403(b)
PRIMARY JOB RESPONSIBILITIES
Planning and implementing desktop virtualization technologies, which enable end device users access to systems and applications
Ensuring that virtual desktop system infrastructure delivers an effective end user experience that adheres to organizational values and mission requirements
Providing the advanced level support of virtual desktop infrastructure at UW Medicine and their system environments, including production, development, testing, and training environments
Providing advanced level operational, technical, and administrative elements that ensure the availability, reliability, security, and performance of the virtual desktop domains necessary to support the needs of the business, including Citrix, Imprivata, IGEL, FlexApp, and Stratusphere
Maintaining an advanced level of technical competency, provide documentation, be a team participant, contribute effectively to projects and conduct oneself in a professional manner
Providing advanced level virtual desktop application access and security activities
Resolving advanced level virtual desktop application performance issues
Providing advanced level support in virtual desktop process improvement and project coordination as needed for PMO Projects with VDI needs
Providing advanced level virtual desktop advice and consultations for partners, Systems Managers, Senior Computer Specialists, and operations personnel of varying levels of expertise
Promoting the implementation of ITS strategy, focusing on standard technologies and providing the user community (including remote affiliates) with well-supported services and tools consistent with the standards and guidelines within UW Medicine
REQUIREMENTS
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience
6+ years’ operational and technology experience must include the below
6+ years of progressively responsible operational and technical experience with virtual desktop technologies in a multi-datacenter production environment, across the VDI technology stack and systems. This includes virtual desktop delivery, administration, design, analysis, configuration, maintenance, and troubleshooting of workstations, system and application software and drivers, working with core technologies such as Nutanix, Citrix, Imprivata, IGEL, Microsoft Windows, and Liquidware tools (FlexApp, Profile Unity, and Stratusphere)
Citrix:- Operational: Advanced experience in administering and supporting Citrix environments, including Citrix Studio, Director, Licensing, NetScaler/ADC, Controller, Provisioning Services (PVS), Machine Creation Services (MCS), Enterprise Layer Manager (ELM), Workspace Environment Management (WEM), StoreFront, and Citrix Workspace- Technical: Advanced experience and knowledge of Citrix infrastructure, including the deployment, configuration, maintenance, and optimization of Citrix solutions, with a focus on enhancing performance and security
Liquidware (FlexApp, Profile Unity, Stratusphere):- Operational: Advanced experience in managing Liquidware environments, including application layering with FlexApp, user profile management with Profile Unity, and performance monitoring with Stratusphere to enhance user experience and system performance- Technical: Advanced experience and knowledge of Liquidware tools, including installation, configuration, maintenance, and integration with other virtualization technologies to provide comprehensive virtual desktop solutions
IGEL:- Operational: Advanced experience in managing IGEL environments, including deploying and supporting IGEL thin clients, ensuring efficient endpoint management and user support- Technical: Advanced experience and knowledge of IGEL software, including configuration, troubleshooting, and performance optimization to enhance user productivity and system reliability
Nutanix:- Operational: Advanced experience in managing Virtual Machines, including creating, deleting, and monitoring VMs across multi-datacenter environments, ensuring high availability and performance- Technical: Advanced experience and knowledge of the Nutanix hypervisor, including virtualization techniques, troubleshooting issues, and implementing best practices for system optimization and reliability
Networking:- Advanced knowledge of local and wide area network technologies, including configuration, management, and troubleshooting to ensure reliable and secure network connectivity
Microsoft Windows:- Operational: Advanced experience in building and deploying Microsoft Windows desktop and server images, optimizing systems for both physical and virtual hosts, managing registries, and ensuring optimal resource utilization and service management- Technical: Advanced experience and knowledge in Microsoft Windows operating systems, including system administration, security configuration, performance tuning, and troubleshooting to ensure high availability and security
Scripting and Programming:- Advanced experience in PowerShell scripting for automation and task management, with additional knowledge of C#, ASP.NET, JavaScript, and CSS for developing and maintaining web applications and enhancing system functionalities
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. (https://www.uwmedicine.org/jobs)
Join our mission to make life healthier for everyone in our community.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.