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PayPal, Inc.

AIML Lead Product Manager - Technical

PayPal, Inc., San Jose, CA, United States


The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

As a Technical Product Manager in the Personalization Machine Learning team, you will contribute to the technical strategy and roadmap of the team and influence senior stakeholders in the areas of performance marketing and checkout experiences.

Job Description:

As a Technical Product Manager on the Personalization Machine Learning team, you will play a crucial role in shaping our technical strategy and roadmap. You will collaborate with senior stakeholders to create transformative personalized experiences for PayPal and Venmo users, harnessing the power of AI.

Key Responsibilities:

  • Drive the vision and strategy for ML-driven experiences for two major domains: Performance Marketing and Branded/Unbranded Checkout experiences.
  • Some examples in the Marketing area include Audience selection strategies, Trigger-Based Marketing, and Journey Optimization, Retention models.
  • Some examples in Checkout experiences include smart funding instruments, dynamic messaging, smart routing, and adaptive authentication for BrainTree.
  • Influence and collaborate with highly technical teams, such as platform and infrastructure, to execute the ML vision.
  • Manage the roadmap, agile processes, release plans, experimentation, team communications, and executive roadshows.
  • Evangelize the adoption of capabilities and manage last-mile delivery with stakeholders across the enterprise.
  • Navigate complex technical dependencies and partner with multiple engineering organizations to ensure data and system pipeline needs are met.
  • This is a technical PM role within the AI/ML team, closely aligned with engineering development.

What You Need to Bring:

  • 3+ years of experience in Technical Product Management in an agile environment.
  • Background in Payment Backends is a plus.
  • Background in Marketing is a plus.
  • Background in engineering or analytics is highly desirable.
  • Experience with MLOps, Infrastructure, and AI/ML pipelines.
  • Technical and business acumen in data initiatives.
  • Experience inspiring and mobilizing all levels of the organization with your product vision, data-centric thinking, and customer/developer passion.
  • Comfortable navigating ambiguity and establishing an iterative roadmap and experimentation culture.
  • Experience in areas like e-commerce or consumer apps is a plus.
  • Advanced Degree in Engineering or Science Disciplines.

Additional Job Description:

Subsidiary: PayPal

Travel Percent: 0

PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.

The U.S. national annual pay range for this role is $107,300 to $259,600.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee share options, health and life insurance, and more.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion:

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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