The Salvation Army
ARC Store Manager
The Salvation Army, Wilmington, Delaware, us, 19894
Overview
The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods, we provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities, providing a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. Our efforts are focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each team member contributes to recycling goods that literally recycle and repair broken lives. The Salvation Army Adult Rehabilitation Center is seeking a Store Manager to create and sustain a pleasant and hospitable work environment and excellent customer relationships to motivate staff and meet sales goals. Responsibilities
Create a pleasant and hospitable work environment and maintain good customer relationships. Ensure compliance with the
Guide to Thrift Store & Donation Centers Operations
manual and all other policies and procedures by all store personnel. Meet sales, production, and expense budget goals to maintain a profitable operation. Ensure that all production is taken from the back room and properly displayed on the sales floor. Receive applications, participate in the interviewing of applicants when needed, and recommend applicants for employment to the Administrator, Store Supervisor, or designate. Conduct regular evaluations of store personnel, identifying performance strengths and areas of development. Recommend training as necessary. Conduct monthly staff and safety meetings, ensuring all safety measures comply with The Salvation Army policy and Government regulations. Schedule all sales associates (and unpaid staff) to ensure full coverage in the store at all times. Post weekly work schedules for all store personnel, including assignments, breaks, vacations, etc. Submit completed payroll information biweekly for all store personnel, noting signatures, absenteeism, overtime, etc. Order merchandise to keep the store well stocked and ensure all merchandise is “ragged out” and colorized in accordance with the Territorial ARC Rag Out Calendar. Provide training, direction, and supervision for new employees (and unpaid staff) along with retraining for all personnel as necessary. Ensure proper accounting and banking of cash receipts at the end of the business day. Safeguard cash at all times. Complete and forward all paperwork and sales reports to the finance department daily. Report to the Administrator any site visits and/or communication from OSHA and CPSC inspectors. Verify inspector credentials. Attend manager meetings and keep store personnel informed of new policies and directives. Protect property and buildings. Report safety hazards, property damage, and personal injuries to the Administrator, Store Supervisor, or designate. Provide oversight and guidance to beneficiaries assigned to stores for work therapy. Support the work therapy program by providing beneficiaries with an example of professional conduct, work habits, and supervision as directed by the Supervisor. Perform other duties as assigned by immediate supervisor and/or Administrator. Qualifications
High school diploma or equivalent. Experience in sales preferred. Ability to lead, manage, and motivate others. Ability to read and interpret simple income and expense reports. Valid driver’s license with an acceptable DMV record. Excellent communication skills. Flexibility and willingness to work in any store location under the supervision of this ARC Center.
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The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods, we provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities, providing a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. Our efforts are focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each team member contributes to recycling goods that literally recycle and repair broken lives. The Salvation Army Adult Rehabilitation Center is seeking a Store Manager to create and sustain a pleasant and hospitable work environment and excellent customer relationships to motivate staff and meet sales goals. Responsibilities
Create a pleasant and hospitable work environment and maintain good customer relationships. Ensure compliance with the
Guide to Thrift Store & Donation Centers Operations
manual and all other policies and procedures by all store personnel. Meet sales, production, and expense budget goals to maintain a profitable operation. Ensure that all production is taken from the back room and properly displayed on the sales floor. Receive applications, participate in the interviewing of applicants when needed, and recommend applicants for employment to the Administrator, Store Supervisor, or designate. Conduct regular evaluations of store personnel, identifying performance strengths and areas of development. Recommend training as necessary. Conduct monthly staff and safety meetings, ensuring all safety measures comply with The Salvation Army policy and Government regulations. Schedule all sales associates (and unpaid staff) to ensure full coverage in the store at all times. Post weekly work schedules for all store personnel, including assignments, breaks, vacations, etc. Submit completed payroll information biweekly for all store personnel, noting signatures, absenteeism, overtime, etc. Order merchandise to keep the store well stocked and ensure all merchandise is “ragged out” and colorized in accordance with the Territorial ARC Rag Out Calendar. Provide training, direction, and supervision for new employees (and unpaid staff) along with retraining for all personnel as necessary. Ensure proper accounting and banking of cash receipts at the end of the business day. Safeguard cash at all times. Complete and forward all paperwork and sales reports to the finance department daily. Report to the Administrator any site visits and/or communication from OSHA and CPSC inspectors. Verify inspector credentials. Attend manager meetings and keep store personnel informed of new policies and directives. Protect property and buildings. Report safety hazards, property damage, and personal injuries to the Administrator, Store Supervisor, or designate. Provide oversight and guidance to beneficiaries assigned to stores for work therapy. Support the work therapy program by providing beneficiaries with an example of professional conduct, work habits, and supervision as directed by the Supervisor. Perform other duties as assigned by immediate supervisor and/or Administrator. Qualifications
High school diploma or equivalent. Experience in sales preferred. Ability to lead, manage, and motivate others. Ability to read and interpret simple income and expense reports. Valid driver’s license with an acceptable DMV record. Excellent communication skills. Flexibility and willingness to work in any store location under the supervision of this ARC Center.
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