PRINCIPAL HUMAN RESOURCES ANALYST

Performs highly complex analytical and sensitive work related to one or more areas within a human resources (HR) function, including recruitment and selection, compensation, human resources information systems, leave management, employee complaint resolution, and/or disability compliance in accordance with federal and state laws and guidelines; may supervise, assign, review, and participate in the work of staff responsible for a personnel services program. Under minimal oversight, performs a combination of the following job duties depending on area of assignment: Performs highly complex and sensitive work related to one or more areas within Human Resources. Provides guidance for other team members on complex human resources management projects and programs. Gathers data and identifies and forecasts program costs. Communicates with various levels of management and external vendors. Plans, conducts, and takes the lead or project management role on major projects; reviews and evaluates results. Administers and oversees human resources programs. Coordinates and leads committee meetings and/or other established meetings. Recommends new policies or programs to meet unforeseen or unmet agency-wide needs. Conducts training on HR policies and procedures agency-wide. Prepares monthly and annual required reports. Researches and writes responses to inquiries from executive officers, department heads, and employees. Investigates and resolves complex grievances and/or complaints from employees regarding human resources practices. Conducts highly complex recruitment and selection processes for non-union and union-represented jobs, works with hiring department representatives to develop selection criteria and materials, creates recruitment and selection plan, and reviews and evaluates applications, resumes, and other application materials. Responds to highly complex classification and compensation requests and issues, reviews salary recommendations, leads the pay-for-performance analysis and market review studies, and develops and updates job specifications. Ensures the integrity of employee data in the HR information system. Leads the employee data auditing process and generates complex reports. Works closely with departments to administer and support all HR system technologies and enhancements that improve HR operational efficiency and effectiveness. Conducts highly complex work in support of the Employee Complaint Resolution Office, investigates alleged violations of human resources and administrative policies, facilitates round table meetings, makes disciplinary recommendations, and promotes the Employee Assistance Program (EAP). Performs highly complex functions specific to the administration of Metro's Medical Leave, Family Medical Leave, Pregnancy Disability Leave, Reasonable Accommodation, and Fitness-for-Duty, policies; assists with the management of non-occupational medical leave of absence cases that are over 30 days old and facilitates employees' return to work. Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out. May be required to perform other related job duties. A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education:

Bachelor's Degree in Business Administration, Public Administration, Human Resources Management, or a related field; Master's Degree in a related field preferred.

Experience:

Five years of relevant experience in Human Resources; some positions in this class may require specialized experience in area of assignment.

Certifications/Licenses/Special Requirements:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Preferred Qualifications: Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are

not

intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

Experience conducting highly complex full-cycle recruitment and selection processes. Experience guiding team members on full-cycle recruitment and selection activities. Experience planning, conducting, or taking the lead or project management role on major projects. Experience working in a public sector environment. Experience conducting complex human resources functions in various areas such as: Classification & Compensation/HRIS Training & Development Pension & Benefits Leave Management & Disability Compliance Employee Engagement

Knowledge of: Theories, principles, and practices of human resources, especially as they relate to the assigned unit. Applicable local, state, and federal laws, rules, and regulations governing human resources management for a public agency. EEO and Affirmative Action rules and regulations. Collective bargaining agreements. Research and report preparation methods. Forecasting and planning methods. Item Analysis techniques. Applicable business software applications.

Skill in: Performing complex human resources work in a specialty area assigned. Managing a project from inception to culmination. Analyzing situations, identifying problems, and recommending solutions. Exercising sound judgment and creativity in making conclusions and recommendations. Communicating effectively orally and in writing. Various forms of communication, including non-verbal, formal, informal, face-to-face, internet, etc. Interacting professionally with various levels of Metro employees and outside representatives. Supervising, training, and mentoring staff. Preparing comprehensive reports and correspondence.

Ability to: Understand, interpret, and apply laws, rules, regulations, policies, procedures, and labor/management agreements. Meet tight time constraints and deadlines. Handle highly confidential information. Utilize capabilities of computer technology and software packages. Compile and analyze data. Mediate, negotiate, and resolve disputes. Apply mathematical computations and formulas. Think and act independently. Read, write, speak, and understand English.

Special Conditions: The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions: Typical office situation. Close exposure to computer monitors and video screens.

Physical Effort Required: Sitting at a desk or table. Operate a telephone or other telecommunications device and communicate through the medium. Type and use a keyboard and mouse to perform necessary computer-based functions. Communicating through speech in the English language required.

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