Evening Shelter Manager

FSLA STATUS: Exempt PROGRAM AREA: Crisis to Housing - Emergency Shelter JOB OBJECTIVE: To actively participate in the crisis to housing continuum at Oasis Center. Oversee residential services and crisis line management at the youth shelter for youth and families experiencing a crisis related to housing instability. Provide leadership and operations oversight working with the team to support youth, 13-17 years old, and their family navigate resources with a focus on family strengthening, safety, and housing stability. Direct Service and ManagementEssential Functions:Provide supervision and support to evening and overnight residential counselors working with youth and their families/caregivers experiencing a crisis to identify and coordinate needed community resources for stability. Oversee day-to-day operations of the runaway house, ensuring a safe, supportive, and structured environment, as well as clean and well maintained. Engage in a case conferencing approach with youth, case managers, and other parties as relevant to understand youth's needs, strengths, and goals and to create a plan for services.Manage the crisis hotline during evening hours, providing safety planning support to youth. Document and follow up on crisis calls, coordinating with daytime and front door staff to ensure continuity of care.Train and support staff and volunteers in crisis line procedures and protocols.Build trusting relationships with residents, providing emotional support and crisis intervention as needed.Coordinate intake and discharge processes, including assessments, documentation, and follow-up care. Develop and implement individualized care plans in collaboration with the counseling team. Manage crisis situations as needed. Plan and facilitate activities, workshops, and life skills training for residents.In coordination with the Sr. Director of Youth Diversion and Emergency Shelter, responsible for managing the budget.Coordinate internal service transitions with the manager of outreach, prevention manager, and clinical staff. Other related duties as assigned to support organizational goals and objectives and youth-centered care.Administrative Essential Functions:Work with the Senior Director of Youth Shelter and Diversion in hiring, training, orientation, supervision, evaluation, and accountability of program staff.Provide direct supervision and oversight of the evening and overnight residential counselors, as well as oversight of PRN staff. Work in coordination with the daytime manager and staff on differing shifts to ensure continuity of services. Liaise with external agencies, including social services, law enforcement, schools, and healthcare providers.Assist in the preparation for monitoring visits.Document client interactions in a timely, consistent and ethical manner. Attend community meetings for networking and resource updates as needed. Attend other agency networking/coordination meetings as needed. Effectively capture data and track outcomes in agency database and HMIS (as needed). Maintain consistent and timely records, including relevant reports to meet funding and licensing requirements and document program spending. Participate in staff and program development by attending trainings and giving feedback. Attend weekly supervision, weekly team meeting and monthly all-staff meeting.Non-essential Functions: Serve on intra-agency and related community committees when requested or representation is significant to the agency. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case by case basis. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, and distance vision. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Oasis Center is an equal opportunity/affirmative action employer and is operated in accordance with a policy which does not permit discrimination because of race, color, sex, age, handicap, national origin, sexual orientation, gender identity, or gender expression. Benefits: Free Employee Only: HDHPVision, Dental, LTDEmployer HSA contribution12 Paid HolidaysPTO401K + up to 3% MatchPaid parental LeaveRequirementsMinimal Requirements/Performance StandardsHighly detail oriented with Strong interpersonal and communication skills, with the ability to work effectively in a team-oriented environment.Strong ability to problem solve, think independently and find pro-active solutions.Demonstrated leadership, analytical, organizational, interpersonal, and project management skills.Demonstrated current knowledge of employment law, industry trends, new developments and state and federal statutes regulating human resources functions.Ability to effectively utilize computer software and office equipment.Ability to effectively communicate in oral and written form.Ability to effectively set priorities and manage time constructively.Ability to form strong, caring and affirming relationships with all youth -including LGBTQ+ youth.Clear understanding of racial inequities and other forms of discrimination and willingness to operate from an anti-oppression model.Knowledge of an ability to apply Positive Youth Development, Trauma-Informed Care, and evidence-informed practices based in an understanding of adolescent development. Knowledge of state licensing requirements for youth residential facilities.Work Environment: Full-time position requiring flexibility, including evenings, weekends, and on-call responsibilities.The role involves significant interaction with youth in potentially high-stress situations.Educational Requirements: Bachelor's degree in social work, psychology, counseling, or a related field. Minimum of 3-5 years of experience working with at-risk youth, including supervisory experience.Valid driver's license and ability to pass a background check.Supervisor: Senior Director of Youth Diversion and Emergency Shelter Salary Description $45,000 - $52,000