Customer Service Representative Job at LHH Recruitment Solutions in Beaverton

LHH Recruitment Solutions is partnering with a company based out of Beaverton, OR. We are looking for a dedicated Junior Customer Service Specialist to join their team. In this role, you will be the first point of contact for their customers, providing exceptional support and managing various responsibilities in a fast-paced environment.
 
Location: Onsite - Beaverton, OR
 
Duration: Temp to hire or direct hire
 
Hours/Schedule:

• Monday to Friday (East Coast hours) 7:00am-3:30pm

  
  Compensation:

• $25 - $30 per hour

 
Responsibilities:

• Handle approximately 60-80 inbound calls daily, with minimal outbound calls.

• Respond to customer emails with accuracy and professionalism.

• Quickly address customer inquiries, ensuring proper routing and detail collection.

• Maintain accurate records and documentation using our CRM system (NetSuite).

 
Qualifications:

• 3 – 5+ years of experience in customer support.

• Target experience in phone/chat support, order entry, or office/call center environments.

• Strong written and verbal communication skills.

• Excellent attention to detail and professionalism.

• Soft skills: resilience, teamwork, quick learning ability, initiative, and customer orientation.

Pay Details: $25.00 to $30.00 per hour

Search managed by: Jake Anderson

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance