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CLevelCrossing

VP Sales Engineering

CLevelCrossing, Redwood City, California, United States, 94061


OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy (a phrase coined by our CEO, Tien Tzuo and author of the best-selling book

Subscribed ).

As consumers wave goodbye to ownership, join us as we help companies win on their journey to usership!

YOUR MISSION:

The Vice President, Global Sales Engineering will develop an engaged, effective team of Sales Engineers, evolve an efficient operating model and a robust competitive playbook that leads to increased win rate of our opportunities, help our customers see the art of the possible, and inject customer requirements and use cases back into our product roadmap.

THE OPPORTUNITY:

Our growth story is only just beginning and our Sales Engineering team is at the heart of our rapid expansion across the globe. This team goes deep into the business strategies of our customers, identifying the right technology solutions for their business problems, and injecting those use cases into the sales process. We are seeking a leader with technical depth, sales acumen and organizational leadership who will engage and develop this team and echo the voice of our customer into our product roadmap.

WHAT YOU’LL ACHIEVE

Re-imagine the world-wide technical selling team within the customer engagement sales process by setting vision, value and operating model to simplify our selling process, emphasize customer value and increase employee satisfaction.

Lead in the “art of the possible” to ensure our SE organization is engaged and showing our prospects and customers how they will succeed in the Subscription Economy.

Increase Zuora’s win rate by collaborating with Competitive Intelligence and Product Marketing to articulate the competitive landscape and evolve positioning; align the SE organization to our competitive strategy and formulate deal strategies with sales teams.

Improve our technology roadmap by collaborating across the Zuora ecosystem (i.e., Product, Engineering) to ensure not only tight interlock, but that the GTM needs and learnings are top of mind.

Drive scale and efficiency in our pre-sales process that leads to both customer and ZEO satisfaction - this includes evolving our tech stack, implementing tools and updating workflow.

WHAT YOU’LL NEED TO BE SUCCESSFUL

10 years of leadership experience; proven track record of engaging an organization and developing leadership talent.

5 years of experience in a sales engineering role (leadership and/or IC).

Strong business value selling experience and the ability to connect with and influence customer decisions.

Working understanding of SAAS cloud technologies.

Ability to effectively collaborate across organizations and at all levels within the organization.

An understanding of subscription and recurring revenue business models extremely helpful.

Strong communication skills at the organization level, customer level (i.e. demos and presentations) and individual level.

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200 ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work.

In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit

www.zuora.com . Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

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