Assistant Director, Program Development & Event Planning

ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES: Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world. Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing high-quality services to students and other members of the university community. The department has an annual operating budget of over $350M, operates 24/7/365, and oversees a $3B asset portfolio comprising a 7 million sq. ft. physical plant across the campus. About Stanford Conferences Stanford Conferences, one of four major business divisions within Residential & Dining Enterprises at Stanford University, is responsible for overall coordination and management of hospitality services for academically sponsored conferences, educational programs and youth camps held on the Stanford campus. The division is driven by a business service infrastructure which includes a robust summer conference operation, meeting planning and conference registration services, policy and program development, sales and marketing, customer satisfaction and continuous quality improvement activities relevant to conferences. Summary of Position The Assistant Director, Program Development & Event Planning is responsible for developing and growing strategic programs to generate revenue across R&DE and plan events that advance R&DE business objectives and initiatives. The position will recommend for approval by the Director, Program Development & Risk Mitigation and/or be assigned programs and events for which the incumbent is responsible for providing, often in partnership with key collaborators, all levels of development, planning and execution, including program content, budget development, contracts, site selection, logistics planning and coordination, marketing and collateral development, on-site management, post-event follow-up, and billing. In addition to regular Program Development responsibilities, the Assistant Director, Program Development & Event Planning serves as the Meeting Planner for key R&DE events, including All-Hands meetings, holiday and recognition events, retreats, and events to advance important business and educational initiatives. This role provides expertise in event and meeting planning to lead key stakeholders in R&DE events through best practices during the planning and execution of events. CORE DUTIES: Conceptualize, develop, plan, and execute programs and events that generate revenue for R&DE businesses through strategic use of resources. Identify and recommend new business opportunities to enhance current and/or capture new revenue streams, and strategically plan, implement and execute new business operations and service offerings as directed. Oversee the selection, hiring, training, and placement of SHOSC summer student staff. Determine and develop appropriate staffing for developed programs. Supervise program staff. Provide meeting planning services and serve as team lead for R&DE hosted events, University-hosted events requiring R&DE coordination, and residential summer programs. Work with the Director, Program Development & Risk Mitigation to formulate and implement business strategies and plans that provide comprehensive event planning packages to university departments, R&DE, Stanford Medical Center and other target markets. Manage staff in the day-to-day operations for functional area(s) of responsibility. Responsible for hiring and retaining staff, career coaching, personal development for direct reports and accountable for the performance of employees. Provide strategic leadership for the creation, development, and execution of events. Build effective and focused event planning teams; create strong morale and team spirit. Oversee the management of event teams and/or production consultants to produce quality, multi-faceted events and productions. Work cross-departmentally to prepare and manage complex program budgets and ROI proposals. Delegate both routine and important tasks and decisions, while assuming final responsibility for event logistics through effective team management. Frequently interact with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas or other schools, departments/units. Analyze successes and failures and implement improvements; marshal resources to accomplish goals. Scope the length and difficulty of tasks, projects, and events; help team break down work into process steps. Identify opportunities for synergy and integration. Develop on-going relationships with internal and external partners. MINIMUM REQUIREMENTS: Education & Experience: Bachelor’s degree and eight years of relevant experience or combination of education and relevant experience. Preferred- Certified Meeting Professional certification or other related certification is preferred and willingness to pursue additional certifications to demonstrate critical expertise as needed. Knowledge, Skills and Abilities: Demonstrated history in creating innovative event planning strategies and successful event collaborations. Excellent judgment and decisiveness, high integrity, enthusiasm, diplomacy, and tact. A collaborative leader who engages and empowers an organized team of event planning professionals, fostering a strong, cohesive team environment. Superior verbal and written communication skills. Skilled at developing a staff of professionals and support personnel. Demonstrated competency in budget management, cost accounting and vendor contract relationships. Exceptional customer service skills with the ability to cultivate professional business partnerships. PHYSICAL REQUIREMENTS: Frequently stand/walk, sit, perform desk-based computer tasks, and use a telephone. Occasionally kneel/crawl, twist/bend/stoop/squat, grasp lightly/fine manipulation, and grasp forcefully, lift/carry/push/pull objects that weigh 21-40 pounds. Ability to obtain and maintain a California Class C license and drive day or night. WORKING CONDITIONS: May require some travel and working evenings and weekends. WORK STANDARDS: When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements. Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures. The expected pay range for this position is $120,000 to $125,000 per annum or ($57.69 - $60.09/hour). Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

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