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Humana Inc.

Associate VP Business Transformation and Clinical Innovation

Humana Inc., Glen Allen, Virginia, United States, 23060


Associate VP Business Transformation and Clinical Innovation

Employment Type:

Full-Time Posted on:

Oct 21, 2021 Job Information:

Humana, Associate VP, Business Transformation and Clinical Innovation, Glen Allen, Virginia Description:

The AVP, Business Transformation and Clinical Innovation leads the business transformation strategy and execution plans required to deliver an enhanced portfolio of services for our Military customers, beneficiaries, and providers by assessing potential internal and external partnerships. Working collaboratively with the Humana Military Chief Medical Officer and other Executive Committee leaders, you will design and lead multi-year transformations across various stakeholder systems to evolve delivery and operations to support an integrated approach to health.

The AVP is a true business influencer and requires an in-depth understanding of how organization capabilities interrelate across the Military segment. This role champions change and continuous improvement while maintaining strong relationships with aligned business partners and key stakeholders. You will make key decisions on the implementation of new/updated programs and large-scale projects for Humana Military that support technical/operational procedures and processes, strategic plans, and performance improvements.

Responsibilities include:

Leading, organizing, directing, managing, and controlling program activities and outcomes of agile teams focused on innovative transformation programs and experiments. Developing and refreshing Humana Military's Convener of Care strategy for business transformation. Representing the business point of view on decisions related to technology needed to support operational changes. Driving the development of implementation frameworks and approaches for customer experience and provider transformation. Identifying cross-functional complexities and resolving risks and issues. Assessing end-to-end process performance and proposing process improvement opportunities. Building and maintaining strong internal working relationships across the organization. Creating governance protocols to document and monitor business processes and metrics. Facilitating improvement recommendations to operating units via innovative experiments. Processing and synthesizing transformation program outputs into executive-level presentations. Developing and mentoring talent across the segment. Required Qualifications: - Bachelor's degree in related field - 5 years of leadership experience - Understanding of agile concepts and/or Senior Agile Leadership skills - Excellent communication skills - Demonstrated strategic capabilities with strengths in critical thinking and innovative problem-solving skills Preferred Qualifications: - 5-7 years total experience including 3-4 years in management consulting or transformation - Medical health insurance industry knowledge - TRICARE industry knowledge - MBA or Master's degree Additional Information: - 25-30% travel required - Full COVID vaccination required for this job Company info: Humana Inc. Website:

http://www.humana.com

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