Humana Inc.
Associate VP Business Transformation and Clinical Innovation
Humana Inc., Riverton, Wyoming, United States, 82501
Associate VP Business Transformation and Clinical Innovation
Location:
Riverton, WY, United States Employment Type:
Full-Time Posted on:
Oct 21, 2021 Profile The AVP, Business Transformation and Clinical Innovation leads the business transformation strategy and execution plans required to deliver an enhanced portfolio of services for our Military customers, beneficiaries, and providers by assessing potential internal and external partnerships. Working collaboratively with the Humana Military Chief Medical Officer and other Executive Committee leaders, you will design and lead multi-year transformations across various stakeholder systems to evolve delivery and operations to support an integrated approach to health. The AVP is a true business influencer and requires an in-depth understanding of how organization capabilities interrelate across the Military segment. You must be a champion for change and continuous improvement while maintaining strong relationships with aligned business partners and key stakeholders. You will make key decisions on the implementation of new/updated programs and large-scale projects for Humana Military that support technical/operational procedures and processes, strategic plans, and performance improvements. Responsibilities: Lead, organize, direct, manage, and control program activities and outcomes of agile teams focused on innovative transformation programs and experiments. Develop and refresh Humana Military's Convener of Care strategy for business transformation, focusing on customer experience and provider transformations. Represent the business point of view on relevant decisions related to technology needed to support operational changes. Drive the development of the implementation framework, playbook, and approach for customer experience and provider transformation. Identify cross-functional complexities and resolve risks and issues. Assess end-to-end process performance for customer and provider journeys and propose improvement opportunities. Build and maintain strong internal working relationships at all levels of the organization. Create governance protocols to document and monitor business processes, rules, requirements, metrics, and standard operating procedures. Facilitate and provide improvement recommendations to operating units via innovative experiments and targeted workshops. Process and synthesize transformation program outputs into executive-level presentations and business recommendations. Develop and mentor talent across the segment; foster a diverse and inclusive work environment. Areas Of Skill And Expertise Will Include: Growth mindset and proven ability to lead agile/cross-functional teams. Focus on using technology to create organizational efficiencies. Experience with clinical and business innovation. Strong negotiator, communicator, and presenter. Ability and experience with strategy and strategic thinking. Experience leading and managing Product Managers, Program Managers, and Business Analysts. Ability to set and measure OKRs and other key metrics. Experience with analysis of data and making decisions based on data. A great coach and mentor who can effectively develop future leaders. Required Qualifications: Bachelor's degree in related field. 5 years of leadership experience. Understanding of agile concepts and/or Senior Agile Leadership skills. Excellent communication skills. Demonstrated strategic capabilities with strengths in critical thinking and innovative problem-solving skills. Preferred Qualifications: 5-7 years total experience including 3-4 years in management consulting or transformation. Medical health insurance industry knowledge. TRICARE industry knowledge. MBA or Master’s degree. Additional Information: 25-30% travel required. We will require full COVID vaccination for this job as we are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve. If progressed to offer, you will be required to provide proof of full vaccination or documentation for a medical or religious exemption consideration where allowed by law. Scheduled Weekly Hours:
40 Company Info: Humana Inc. Website:
http://www.humana.com
#J-18808-Ljbffr
Location:
Riverton, WY, United States Employment Type:
Full-Time Posted on:
Oct 21, 2021 Profile The AVP, Business Transformation and Clinical Innovation leads the business transformation strategy and execution plans required to deliver an enhanced portfolio of services for our Military customers, beneficiaries, and providers by assessing potential internal and external partnerships. Working collaboratively with the Humana Military Chief Medical Officer and other Executive Committee leaders, you will design and lead multi-year transformations across various stakeholder systems to evolve delivery and operations to support an integrated approach to health. The AVP is a true business influencer and requires an in-depth understanding of how organization capabilities interrelate across the Military segment. You must be a champion for change and continuous improvement while maintaining strong relationships with aligned business partners and key stakeholders. You will make key decisions on the implementation of new/updated programs and large-scale projects for Humana Military that support technical/operational procedures and processes, strategic plans, and performance improvements. Responsibilities: Lead, organize, direct, manage, and control program activities and outcomes of agile teams focused on innovative transformation programs and experiments. Develop and refresh Humana Military's Convener of Care strategy for business transformation, focusing on customer experience and provider transformations. Represent the business point of view on relevant decisions related to technology needed to support operational changes. Drive the development of the implementation framework, playbook, and approach for customer experience and provider transformation. Identify cross-functional complexities and resolve risks and issues. Assess end-to-end process performance for customer and provider journeys and propose improvement opportunities. Build and maintain strong internal working relationships at all levels of the organization. Create governance protocols to document and monitor business processes, rules, requirements, metrics, and standard operating procedures. Facilitate and provide improvement recommendations to operating units via innovative experiments and targeted workshops. Process and synthesize transformation program outputs into executive-level presentations and business recommendations. Develop and mentor talent across the segment; foster a diverse and inclusive work environment. Areas Of Skill And Expertise Will Include: Growth mindset and proven ability to lead agile/cross-functional teams. Focus on using technology to create organizational efficiencies. Experience with clinical and business innovation. Strong negotiator, communicator, and presenter. Ability and experience with strategy and strategic thinking. Experience leading and managing Product Managers, Program Managers, and Business Analysts. Ability to set and measure OKRs and other key metrics. Experience with analysis of data and making decisions based on data. A great coach and mentor who can effectively develop future leaders. Required Qualifications: Bachelor's degree in related field. 5 years of leadership experience. Understanding of agile concepts and/or Senior Agile Leadership skills. Excellent communication skills. Demonstrated strategic capabilities with strengths in critical thinking and innovative problem-solving skills. Preferred Qualifications: 5-7 years total experience including 3-4 years in management consulting or transformation. Medical health insurance industry knowledge. TRICARE industry knowledge. MBA or Master’s degree. Additional Information: 25-30% travel required. We will require full COVID vaccination for this job as we are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve. If progressed to offer, you will be required to provide proof of full vaccination or documentation for a medical or religious exemption consideration where allowed by law. Scheduled Weekly Hours:
40 Company Info: Humana Inc. Website:
http://www.humana.com
#J-18808-Ljbffr