Risk Manager

POSITION SUMMARY Apply below after reading through all the details and supporting information regarding this job opportunity. The Risk Manager contributes to the day-to-day operations of Keck Medical System's Risk Management Program at USCAH. This includes participating in proactive, system-wide risk identification, investigation, mitigation, and risk reduction activities. This role is critical to the commitment of the Integrated Risk Management Department ("Risk Management Department") to deliver collaborative, data-driven risk management and risk mitigation services to the Keck Medical System. The Risk Manager serves as a subject matter expert providing risk management consultation and support to providers and staff. ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIES Planning and Organization - Assists the Director of Risk Management in the daily operations of the Risk Management Program. Assists the Risk Management Department with system-wide projects i.e., Culture of Safety, Risk/Patient Safety, Team STEPPS ensuring programs support unique needs of the designated assigned area. Communication - Builds and maintains trust relationships with both internal and external customers to enhance communication regarding risk and safety. Collects and communicates significant information and data to appropriate members of the healthcare team. Facilitates various risk-related meetings, i.e., critical debriefing, investigations, and other meetings with internal and external key stakeholders. Collaborates with units throughout the healthcare setting to identify and assess unusual incidents, unexpected outcomes, and potential risks, translating learnings into the development of loss prevention strategies. Consultation - Acts as liaison to Administration, management, and healthcare staff to provide guidance on issues such as consent, patient-family concerns, documentation, disclosure, family conferences, and policy and procedure, development. Serves as a resource and consultant for risk management activities on and on-going basis and per request. Education - Assists in efforts to increase understanding in the healthcare setting of patient safety and risk management principles through dedicated educational programs for staff. Patient Safety Events Review, Investigation and Follow-up - Performs comprehensive system analysis of patient safety events utilizing just culture principles and standard processes. Completes required reporting and documentation in accordance with legal, regulatory, accreditation standards and requirements. Investigates, evaluates, an analyzes events that threaten or potentially threaten patient safety through the following: review of medical records, identification and interview of staff, collection of data and/or creating timelines, review of related literature, and review of event reporting. Demonstrates knowledge and competency of maintaining event reporting system and review, investigation, and evaluation of harm events per defined process and policy. Focuses on high reliability concepts and when developing improvement initiatives and corrective actions. Special projects/Initiatives - Facilitates and/or participates with various task forces, cabinets, and ad-hoc committees both at the system and entity level to implement identified patient safety and clinical risk initiatives as needed with on-going monitoring and involvement to assure continued progress. Coordinates the selection, presentation, and follow-up of cases to assigned committees. Leadership- Supports the organization and leadership. Acts as a role model to others. Risk Management - Participates in implementing. Monitoring, and documenting an integrated, comprehensive, and proactive risk management program for the Risk Management Program at USCHAH. This includes identifying and tracking risk through trend analysis o f incidents, leading investigations of adverse events, conducting risk assessments, creating risk registers, prioritizing risk, developing risk mitigation plans, developing corrective action plans and risk reduction strategies, and assisting with formulation and implementation, strategies for best practices and risk reduction strategies, Facilitates the development of written procedures and guidelines, as needed, to direct the provision of risk management services effectively across the healthcare setting. Maintains current and accurate knowledge of regulations, laws and standards pertaining to the healthcare setting at USCAH, including, but not limited to FDA, TJC, AAAHC, NCAA, CDPH an CMS Medicare Conditions of Participation. Knowledge of and abides by the American Society for Healthcare Risk Management (ASHRM) Healthcare Risk Management code of Professional Conduct. Reports to external agencies, as applicable. Data Management - Works within the incident reporting system to collect information related to incidents. Collects and trends patient safety and clinical risk data to guide initiatives and improvement efforts. Demonstrates advanced data management, communication, analytical and decision-making skills on a consistent basis to effectively work with project teams to understand and respond to meaningful data, generating change to both the entity and system level through the entire project life cycle. Manages, tracks, trends, and analyzes the frequency and causation of general categories and types of incidents and accidents. Assists with managing and analyzing risk management data including management of online incident report system and tracking incidents to closure. Audits medical records and monitors performance measures for risk management sentinel events, report events and trends. Assists with FMEA, gap analysis and incident trend analysis. Information Technology - Administers all aspects of electronic risk management reporting system; planning, implementation, controlling and oversight. Performs other duties assigned. JOB REQUIREMENTS Education Minimum (Required) Bachelor's degree in nursing, Healthcare Administration, Business management, or related field. If degree is currently in process, must be completed within two years of hire date. Graduate of an Accredited School of Nursing or other clinical patient care program. Preferred (Not required) Master's degree in nursing, Healthcare Administration, Business management, or related field. Work Experience Minimum (Required) 3-5 years' experience in risk management, utilizing risk management, liability, loss control principles and/or relevant experience in healthcare. Preferred (Not required) Licenses and Certifications Minimum (Required) A current RN licensure in the State of California or other clinical patient care experience. Preferred (Not required) Successful completion of a specialized education program in Risk Management and/or certification in Risk Management. Required Skills, Knowledge, and Abilities (SKA's) Managing occurrence reporting, data collection, analysis, tracking, and trending. Consulting and educating management, staff, patients, and guests on risk exposures, prevention, and reduction strategies. Excellent analytical, problem-solving, planning and evaluation skills. Able to develop, compile and analyze statistical reports. Must be highly skilled at working with various departments within a large medical center and will manage initiatives from inception through implementation. Possess strong presentation and interpersonal skills At USC Arcadia Hospital every team member of our 348-bed hospital strives to provide an exceptional patient experience while exemplifying our shared values of iRAISE - Integrity, Respect, Accountability, Innovation, Safety and Excellence. We achieve this through compassionate care, creating lifelong relationships by changing the way health and healthcare are delivered in our community. At USC Arcadia Hospital, you'll enjoy an excellent compensation and benefits package (Medical, Dental, Vision, Retirement Savings Plan with match, Life Insurance, Flexible Spending Account, Employee Assistance Program, Tuition Reimbursement, Paid Time Off, Free On-Site Parking, Child Care, Employee Referral Bonus Program, etc.), including professional development programs, and much more. Living and Working in the San Gabriel Valley: The City of Arcadia is located in the beautiful San Gabriel Valley, which is one of the best places to live and work in California and is just 15 miles north of downtown Los Angeles. The region offers a multitude of diverse entertainment, shopping and exceptional restaurant options. The San Gabriel Valley is less than an hour away from sunny Southern California beaches, and less than two hours away from local mountain resorts like Big Bear and Lake Arrowhead. Locally, Arcadia is a wonderful, thriving community featuring the Los Angeles County Arboretum and Botanic Gardens as well as the Santa Anita Park racetrack, and is located next to the City of Pasadena, which hosts the New Year's Day Rose Parade and Rose Bowl game annually. The region boasts excellent public and private schools and universities close by, including Cal Tech, USC, UCLA, Cal State Northridge, Cal Poly Pomona, Azusa Pacific University and the Claremont Colleges. Arcadia was recently named "Best Place to Raise Your Kids" by Bloomberg Businessweek magazine and is the perfect place to call home. Equal Employment Opportunity: USC Arcadia Hospital is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC Arcadia Hospital's policy. USC Arcadia Hospital will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient safety. Pay Transparency The annual base salary range for this position is $108,492.80- $153,504.00. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.