University of Arkansas for Medical Science
Pharmacy Services Specialist
University of Arkansas for Medical Science, Little Rock, Arkansas, United States, 72208
Closing Date:
01/04/2025 Type of Position:
Professional Staff - Fiscal Affairs Job Type:
Regular Work Shift:
Weekdays 8:00 am to 5:00 pm Sponsorship Available:
No Institution Name:
University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks
( available for benefits eligible positions only ): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the
Apply
link/button. The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. At UAMS we value Diversity, Equity and Inclusion. For general application assistance or if you have questions about a job posting, please contact Human Resources at
askrecruitment@uams.edu . Department:
COP | EBRx Call Center Department's Website: Summary of Job Duties:
The Pharmacy Services Specialist responds to inquiries from Plan members and/or network providers and pharmacies, troubleshoots issues and provides information regarding prescription drug claims, drug coverage options, and prescription/medical drug plans. Qualifications: High school plus 3 years exp in a healthcare/pharmacy or physician's office setting involving medication therapy or other issues related to prescription drugs or equivalent education/experience. Knowledge, Skills and Abilities: Basic knowledge of medical terminology/medications. Ability to follow oral instruction; work independently; must have good communication skills and phone etiquette. Ability to read and write proficiently with Microsoft Office suite (Windows, Excel, PowerPoint, Outlook) Preferred Qualifications: Bachelor's Degree Nursing license or pharmacy technician certificate Additional Information: Responsibilities: Fields inbound calls from providers related to billing and prescription drug claims and then routes callers to the appropriate department as needed and escalates calls to a Pharmacist when needed. Reviews and routes prescription drug Prior Authorization (PA) paperwork to appropriate parties. Answers general questions, identifies root cause of issues and provides resolution to prescription drug coverage requests. Reviews prescription drug coverage and/or alternatives and communicates to appropriate parties. Escalates issues requiring management intervention and documents all actions. Other duties as assigned. Salary Information:
Commensurate with education and experience Required Documents to Apply:
Resume Optional Documents: Recruitment Contact Information: Please contact
askrecruitment@uams.edu
for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site
https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements:
No Background Check Required This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking Frequent Physical Activity:
Standing, Walking Occasional Physical Activity:
Grasping Benefits Eligible:
Yes
#J-18808-Ljbffr
01/04/2025 Type of Position:
Professional Staff - Fiscal Affairs Job Type:
Regular Work Shift:
Weekdays 8:00 am to 5:00 pm Sponsorship Available:
No Institution Name:
University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks
( available for benefits eligible positions only ): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the
Apply
link/button. The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. At UAMS we value Diversity, Equity and Inclusion. For general application assistance or if you have questions about a job posting, please contact Human Resources at
askrecruitment@uams.edu . Department:
COP | EBRx Call Center Department's Website: Summary of Job Duties:
The Pharmacy Services Specialist responds to inquiries from Plan members and/or network providers and pharmacies, troubleshoots issues and provides information regarding prescription drug claims, drug coverage options, and prescription/medical drug plans. Qualifications: High school plus 3 years exp in a healthcare/pharmacy or physician's office setting involving medication therapy or other issues related to prescription drugs or equivalent education/experience. Knowledge, Skills and Abilities: Basic knowledge of medical terminology/medications. Ability to follow oral instruction; work independently; must have good communication skills and phone etiquette. Ability to read and write proficiently with Microsoft Office suite (Windows, Excel, PowerPoint, Outlook) Preferred Qualifications: Bachelor's Degree Nursing license or pharmacy technician certificate Additional Information: Responsibilities: Fields inbound calls from providers related to billing and prescription drug claims and then routes callers to the appropriate department as needed and escalates calls to a Pharmacist when needed. Reviews and routes prescription drug Prior Authorization (PA) paperwork to appropriate parties. Answers general questions, identifies root cause of issues and provides resolution to prescription drug coverage requests. Reviews prescription drug coverage and/or alternatives and communicates to appropriate parties. Escalates issues requiring management intervention and documents all actions. Other duties as assigned. Salary Information:
Commensurate with education and experience Required Documents to Apply:
Resume Optional Documents: Recruitment Contact Information: Please contact
askrecruitment@uams.edu
for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site
https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements:
No Background Check Required This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking Frequent Physical Activity:
Standing, Walking Occasional Physical Activity:
Grasping Benefits Eligible:
Yes
#J-18808-Ljbffr