City of Seattle
SCADA Operations Technology Manager (Mgr. 3)
City of Seattle, Seattle, Washington, us, 98127
An online application must be fully completed to receive consideration. This position is open continuous until filled. First consideration will be given to candidates who apply by 5:00pm (PT) on January 10, 2025.
Are you a seasoned SCADA Operations Technology Manager who's interested in protecting Seattle's public water and wastewater systems?
Seattle Public Utilities (SPU) is recruiting for a SCADA Operations Technology Manager. This position leads, manages, organizes, and directs SPU’s Supervisory Control and Data Acquisition (SCADA) Operations Technology (OT) team consisting of 23 highly skilled professional staff which maintains a standalone zero trust network, servers, workstations, and 250 remote sites used to monitor and control the public water and wastewater systems.
Additionally, this team engineers Industrial Control Systems (ICS) which consists of combining various control components (e.g., electrical, mechanical, hydraulics, pneumatic, etc.) and SPU’s ability to collect real-time data within our systems. The services supported by SCADA support safe and reliable delivery of drinking water to 1.6M customers regionally, and wastewater services for all 750,000 City of Seattle residents.
SCADA is mission critical in the safety of our systems from cyber-attacks, and this team enables the secure monitoring and control with this division's Control Center operations of SPU's regional infrastructure and prevents any outside parties from accessing SPU’s critical systems. An outside attack could paralyze part or all of SPU’s water and wastewater systems.
About Seattle Public Utilities:
Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPU’s work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations.
Develop O&M budgets and manage highly visible Capital Improvement Projects (CIP) for SPU regional water supply which are driven by Department of Health (DOH) regulators and SPU’s Consent Decree with the Department of Justice (DOJ) relating to combined sewer overflows (CSOs) and sanitary sewer overflows (SSOs). Responsible for the strategic guidance of all of SPU’s Operations Technology Plan in collaboration with SPU’s Corporate Performance Division and Seattle Information Technology (SIT) Department, as needed. Develop, maintain, and implement all SCADA related policies and procedures covering broad and critical areas within OT including but not limited to encryption, network security, audit, passwords, multi-factor authentication (MFA) credentialing, risk assessments, remote access, and Incident Response Plans (IRPs). Manage a team that has 24/7 responsibilities for maintaining and repairing system telecommunications and operations. The SCADA manager ensures adherence to security standards, including confidentiality, reliability, and integrity of technology systems and operations; reviews security standards, policies, and procedures and recommends and implements changes. Experience:
Seven (7) years of progressively responsible experience in operations technology systems’ development, operations, administration, or project management, including three (3) years of experience supervising/managing staff.
Education:
Equivalent to a bachelor’s degree from an accredited four-year college or university with major coursework in information technology, computer science, or a related field.
Experience/Education Equivalency:
Combinations of appropriate education, training, certification, and experience will be evaluated on an individual basis for comparability to the minimum education and experience requirements.
Desired Qualifications:
The ideal candidate should possess any of the following:
Proven experience managing OT projects, operational teams, and large-scale service delivery in diverse environments Ability to influence and collaborate effectively at all organizational levels Commitment to adhering to cybersecurity practices and improving operational resilience Strong leadership skills with a proven track record of team development and creating a strong work culture Strong complex problem-solving ability History of finding innovations to stay on top of industry's best practices.
Who may apply:
The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity.
The full salary range for this position is:
$119,955.60 to $179,902.08 per year. ( Please note that this position is scheduled to receive an up to 4% increase in 2025 )
For more information regarding this recruitment, please contact Dat Nguyen at
dat.nguyen@seattle.gov
This hiring process involves a background check of conviction and arrest records in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided an opportunity to explain or correct background information.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.
More information about employee benefits is available on the City's website at:
https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans
#J-18808-Ljbffr
Are you a seasoned SCADA Operations Technology Manager who's interested in protecting Seattle's public water and wastewater systems?
Seattle Public Utilities (SPU) is recruiting for a SCADA Operations Technology Manager. This position leads, manages, organizes, and directs SPU’s Supervisory Control and Data Acquisition (SCADA) Operations Technology (OT) team consisting of 23 highly skilled professional staff which maintains a standalone zero trust network, servers, workstations, and 250 remote sites used to monitor and control the public water and wastewater systems.
Additionally, this team engineers Industrial Control Systems (ICS) which consists of combining various control components (e.g., electrical, mechanical, hydraulics, pneumatic, etc.) and SPU’s ability to collect real-time data within our systems. The services supported by SCADA support safe and reliable delivery of drinking water to 1.6M customers regionally, and wastewater services for all 750,000 City of Seattle residents.
SCADA is mission critical in the safety of our systems from cyber-attacks, and this team enables the secure monitoring and control with this division's Control Center operations of SPU's regional infrastructure and prevents any outside parties from accessing SPU’s critical systems. An outside attack could paralyze part or all of SPU’s water and wastewater systems.
About Seattle Public Utilities:
Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPU’s work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations.
Develop O&M budgets and manage highly visible Capital Improvement Projects (CIP) for SPU regional water supply which are driven by Department of Health (DOH) regulators and SPU’s Consent Decree with the Department of Justice (DOJ) relating to combined sewer overflows (CSOs) and sanitary sewer overflows (SSOs). Responsible for the strategic guidance of all of SPU’s Operations Technology Plan in collaboration with SPU’s Corporate Performance Division and Seattle Information Technology (SIT) Department, as needed. Develop, maintain, and implement all SCADA related policies and procedures covering broad and critical areas within OT including but not limited to encryption, network security, audit, passwords, multi-factor authentication (MFA) credentialing, risk assessments, remote access, and Incident Response Plans (IRPs). Manage a team that has 24/7 responsibilities for maintaining and repairing system telecommunications and operations. The SCADA manager ensures adherence to security standards, including confidentiality, reliability, and integrity of technology systems and operations; reviews security standards, policies, and procedures and recommends and implements changes. Experience:
Seven (7) years of progressively responsible experience in operations technology systems’ development, operations, administration, or project management, including three (3) years of experience supervising/managing staff.
Education:
Equivalent to a bachelor’s degree from an accredited four-year college or university with major coursework in information technology, computer science, or a related field.
Experience/Education Equivalency:
Combinations of appropriate education, training, certification, and experience will be evaluated on an individual basis for comparability to the minimum education and experience requirements.
Desired Qualifications:
The ideal candidate should possess any of the following:
Proven experience managing OT projects, operational teams, and large-scale service delivery in diverse environments Ability to influence and collaborate effectively at all organizational levels Commitment to adhering to cybersecurity practices and improving operational resilience Strong leadership skills with a proven track record of team development and creating a strong work culture Strong complex problem-solving ability History of finding innovations to stay on top of industry's best practices.
Who may apply:
The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity.
The full salary range for this position is:
$119,955.60 to $179,902.08 per year. ( Please note that this position is scheduled to receive an up to 4% increase in 2025 )
For more information regarding this recruitment, please contact Dat Nguyen at
dat.nguyen@seattle.gov
This hiring process involves a background check of conviction and arrest records in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided an opportunity to explain or correct background information.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.
More information about employee benefits is available on the City's website at:
https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans
#J-18808-Ljbffr