Director, Product Management

Description

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of "Picture Day", Lifetouch has captured the unique personalities of children and families for more than 85 years.

We are seeking an experienced and strategic Director of Product Management to lead our product efforts for internal and backend systems. This person will manage a small team of talented product managers, driving roadmap creation, execution, and collaboration across the company. In this role, you will work closely with engineering teams to ensure seamless integration of backend solutions that support our organization's strategic goals. Additionally, you will present complex, technical concepts in a clear, executive-friendly manner to drive alignment with stakeholders.

Responsibilities:

• Product Strategy and Roadmap: Define and lead the product vision, strategy, and roadmap for internal and backend systems, aligning them with broader business goals. Balance strategic goals with operational priorities to optimize impact and efficiency.
• Team Leadership: Manage, mentor, and develop a small team of product managers, fostering a collaborative, high-performance culture that prioritizes user needs and delivers results.
• Cross-Functional Collaboration: Partner with engineering, data, design, operations, and other internal teams to drive product development and iteration. Build strong relationships with key stakeholders to ensure alignment on priorities and deliverables.
• Stakeholder Communication: Translate complex technical concepts into high-level presentations for executives and non-technical stakeholders. Develop effective communication strategies to update on project status, challenges, and successes.
• Data-Driven Decision Making: Utilize data and user insights to make informed decisions, assess project impact, and prioritize initiatives for optimal results.
• Process Improvement: Identify and implement process enhancements to streamline product development cycles, improve cross-functional collaboration, and drive continuous improvement.

Qualifications:

• Experience: 8+ years in product management, with a focus on backend systems, infrastructure, or similar internal technology products, and 3+ years in a leadership role managing product managers.
• Technical Acumen: Solid understanding of backend system architecture, engineering practices, and product lifecycle management (Salesforce knowledge and experience is a plus). Ability to work closely with engineers and understand technical trade-offs.
• Communication Skills: Strong presentation and communication skills with experience in conveying technical concepts to non-technical stakeholders.
• Leadership: Proven track record of leading and developing teams, with a collaborative and empowering approach.
• Analytical Mindset: Data-driven decision maker with experience leveraging analytics to drive strategy and assess performance.

Preferred Qualifications:

• You know how to keep others focused. You dare to defend difficult choices and tradeoffs and say "no."
• You are willing to take unpopular stands in the pursuit of generating value. By your example, you inspire others to do the same.
• You are not afraid to roll up your sleeves and dig into the details.
• You are adept at facilitating a decision process. You strive to get everyone on board with the product strategy, communicating strategy and trade-offs effectively. You consistently, explicitly connect the work the team is doing to the company's overarching goals and priorities.
• You have a knack for sensing and structuring opportunities. You are keenly curious, able to see and execute against both long-term benefits and near-term opportunities.
• You have emotional intelligence. You are leader that understands that progress is almost always the product of teamwork, and you are an adept networker among people of different backgrounds and areas of expertise, bouncing ideas off of them and building alliances, both within the company and outside.

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it's the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

This position will accept applications on an ongoing basis until filled.

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