Auto Insurance Casualty Claims Supervisor

Benefits:

Flexible Spending Account

Life Insurnace

401(k)

Dental insurance

Health insurance

Vision insurance

Trexis Insurance is looking for a Casualty Claims Supervisor. The Claims Supervisor ensures timely handling and closure of their assigned unit's auto claims by ensuring the adjusters make contacts, investigate and resolve their claims correctly and quickly. This person will be responsible for unit workflows and audits; performance reviews; interviews, hiring and training of personnel. This position requires interpersonal skills including the ability to work well with people; above average research skills; the ability to gather data and present ideas at a level commensurate with the intended audience; the ability to multitask on a daily basis. The ideal candidate will possess the experience and knowledge to handle serious and complex coverage, liability and damage claims in order to develop personnel on a global and personal level through focused training and unit meetings.

Essential Responsibilities

Use of AS 400 and Network resources to determine coverage, assign new losses and review open files to ensure Unit maintains excellent file quality.

Monitor reserves for accuracy, review claim checks issued by adjusters as well as electronic approval of all payments above each adjuster’s authority level and monitor Unit BI/UMBI metrics to ensure BI/UMBI severity is maintained at an acceptable level

Requires excellent communications and people handling skills with the ability to deal with peers, subordinates, and senior management.

Must be able to manage, train, and develop both adjusters and Team Leader Adjusters.

Encourage our BI/UMBI Cashout program including the use of our Meds Incurred

Proactive File Management promoting the prompt and efficient handling of claims emphasizing the importance of timely review of new transfers, demands as well as medical packages. In addition, offers to settle and follow-up will be evaluated for timeliness.

Experience in state laws and regulations for AR, AL, OH preferred but not required

Education

College Degree preferred, however a candidate with over 5 years handling bodily injury claims experience will be considered

Experience

Minimum of 5 years combined handling and/or supervising injury claims

Experience handling large loss and litigation claims with strong adjusting and negotiation skills required.

Excellent oral and written communication skills including the ability to deal with all levels of people.

Must be well versed in all states where Trexis conducts business with knowledge of Tort laws in those states as well as an expertise with the Department of Insurance regulations and their Fair Claims Practice Act.

Knowledge of Best Practices and processes

Adjuster license preferred, but not required

What We Offer:

Competitive compensation with a potential bonus based on company and employee performance along with a full benefits program.

Flexible work from home options available.