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Hilton Worldwide, Inc.

Complex Director of Business Travel Sales and Specialty Markets - Hilton Hawaiia

Hilton Worldwide, Inc., Honolulu, HI, United States


Job Description - Complex Director of Business Travel Sales and Specialty Markets - Hilton Hawaiian Village (HOT0B58T)

Job Number:

HOT0B58T

Work Locations

Hilton Hawaiian Village 2005 Kalia Road Honolulu 96815

As a Complex Director of Business Travel Sales and Specialty Markets with Hilton Hawaiian Village and Waikoloa Village, you would be responsible for representing the services and facilities for both properties to prospective business travel sales clients and customers within the local and national market. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Building and establishing relationships with local transient clients
  • Responding to leads via proposals for National RFP accounts
  • Responding to local corporate leads from potential clients and current customers seeking sleeping rooms and/or food and beverage services
  • Creating relationships and establishing contracts with LNR/CNR Accounts
  • Initiating new sales, prospecting and qualifying leads, and soliciting potential clients
  • Hosting and entertaining clients and maintaining client accounts
  • Conducting property site visits and answering questions
  • Determining rates, preparing proposals, negotiating contracts, and servicing accounts
  • Developing sales plans and strategies to meet or exceed established revenue and room night goals
  • Partnering with operations departments to ensure full participation in servicing accounts

In this role, you will also be responsible for Military/Government and airline crew.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!

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The annual salary range for this role is $77,500 - $97,500 and is based on applicable and specialized experience and location.

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