Head of Global Events

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Head of Global Events

Why We Have This Role

We are looking for a seasoned leader to run our Global Events Marketing team, reporting to our Head of Brand and Global Campaigns. As Global Events Leader at Qualtrics, you have the track record and vision to turn our growing set of flagship events and related programs into a major strategic lever for the business. You are a highly cross-functional leader who builds positive relationships and support from across the organization.

Our mission is to make people’s working lives simpler, more pleasant, and more productive. Events are responsible for evangelizing that message to our customers, while sparking meaningful and lasting connections. This role is responsible for building a high impact set of strategic and flagship event programs crafted to build excitement for the Qualtrics brand and communicate the value of Qualtrics to global audiences of customers, prospects and developers.

How You’ll Find Success

1. Strategic Vision: The ability to define long-term strategies and growth plans for global events, ensuring these align with overall marketing and corporate objectives.
2. Event Marketing Expertise: In-depth knowledge of event functions and trends, with experience in organizing events that range from intimate gatherings to large-scale conferences, both in-person and virtually.
3. Adaptability and Problem-Solving: Capability to thrive in fast-paced, ambiguous environments, demonstrating agility and creative solutions when encountering challenges.
4. Leadership and Team Development: Skills in leading and developing a diverse team, fostering a collaborative and high-performance environment.
5. Cross-Functional Collaboration: Ability to build strong relationships across various departments (marketing, sales, executives) to deliver successful and cohesive event programs.

How You’ll Grow

1. Access to a global network of industry leaders through high-profile events, expanding your connections and influence.
2. Exposure to innovative technologies and processes, enhancing your ability to lead teams in a rapidly evolving environment.
3. Opportunities to develop leadership skills by managing a diverse and talented marketing team.

Things You’ll Do

1. Define the strategy, long-term vision, and growth plans for global customer events and programs, while aligning to Qualtrics’s marketing and corporate objectives.
2. Lead and develop a talented and diverse team of marketers.
3. Manage corporate event programs from end-to-end, including planning, branding and experience, success metrics, budgets, vendors, project teams, content, audience, agendas, and desired outcomes.
4. Develop cross-functional partnerships with the extended marketing team, sales, executives, and key partners to deliver world-class event programs.
5. Drive thought leadership, improve efficiencies, and strengthen impact – while staying current of the latest event trends and technologies to ensure success.

What We’re Looking For On Your Resume

1. 10+ years supporting successful customer events on a global level, including a minimum of 4 years of managing teams.
2. Ability to thrive in a fast-paced environment, often amidst ambiguity, and with experience managing large P&L for $MM events.
3. Comfortability in front of Enterprise and C-level audiences, including how to throw a successful event for both.
4. Breadth and depth across all event functions including experience with events ranging from intimate high touch executive experiences to 20,000+ attendees, both in person and virtually.
5. Excellent interpersonal skills - and a love for working in highly cross-functional environments.
6. Superb communication and the ability to inspire senior executives, peers, and direct reports with your vision and roadmap.
7. Strategic thinking with a bias towards action and creative solutions, a player-coach attitude, and willingness to pitch in to help your small team accomplish lofty goals.
8. Passion for events, marketing, and all things Qualtrics! (Bonus points if you love travel!)

What You Should Know About This Team

1. We are a dynamic and adventurous marketing team, unafraid to push boundaries and achieve remarkable results.
2. Challenges excite us, as we view them as opportunities for growth and positive transformation.
3. We are not merely observers of change; we actively initiate and drive it.

Our Team’s Favorite Perks and Benefits

1. Qualtrics Experience Program - A bonus each year for an experience of your choosing.
2. Worldwide and diverse community that enjoys helping each other.
3. At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act.

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.

Washington State Annual Pay Transparency Range: $213,500—$231,500 USD