The House Of Mercier
Nordic Speaking Technical Advisor - Athens (Remote in Greece)
The House Of Mercier, San Francisco, California, United States, 94199
Job Opportunity: Nordic Speaking Technical Advisor
The House of Mercier is thrilled to offer a remote opportunity for a Nordic Speaking Technical Advisor based in Greece. In this essential role, you will provide exceptional technical support to our Nordic-speaking customers from the comfort of your home. Your expertise will be pivotal in ensuring clients receive timely solutions and a fantastic experience with our products and services. If you are passionate about technology, possess strong problem-solving skills, and are committed to providing excellent customer service, we would love to hear from you! Key Responsibilities
Deliver outstanding technical support to Nordic-speaking clients through various communication channels, including phone, email, and chat. Troubleshoot and resolve a wide range of technical issues associated with our product offerings. Educate customers on product features and best practices to maximize their experience. Accurately document customer interactions and maintain detailed records in our support systems. Collaborate with internal teams to efficiently address complex technical inquiries and develop effective solutions. Keep updated on product changes and industry trends to deliver knowledgeable assistance. Engage in ongoing training and development to enhance your technical and customer service skills. Requirements
Fluency in a Nordic language (Danish, Norwegian, Swedish, or Finnish) and English is required; knowledge of additional languages is beneficial. Prior experience in technical support or customer service roles is preferred. Strong analytical and problem-solving capabilities, with a solid understanding of technical issues. Excellent communication skills and a strong commitment to delivering excellent customer experiences. Experience with customer support tools and ticketing systems is advantageous. Ability to work independently in a remote setting while effectively collaborating with a virtual team. A passion for technology and a commitment to continuous learning and improvement. Benefits
Private Health Insurance Training & Development Performance Bonus Fully Paid Relocation Package (flight, transfer, and hotel) Good monthly Salary 2 Extra Salaries Per Year And More...
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The House of Mercier is thrilled to offer a remote opportunity for a Nordic Speaking Technical Advisor based in Greece. In this essential role, you will provide exceptional technical support to our Nordic-speaking customers from the comfort of your home. Your expertise will be pivotal in ensuring clients receive timely solutions and a fantastic experience with our products and services. If you are passionate about technology, possess strong problem-solving skills, and are committed to providing excellent customer service, we would love to hear from you! Key Responsibilities
Deliver outstanding technical support to Nordic-speaking clients through various communication channels, including phone, email, and chat. Troubleshoot and resolve a wide range of technical issues associated with our product offerings. Educate customers on product features and best practices to maximize their experience. Accurately document customer interactions and maintain detailed records in our support systems. Collaborate with internal teams to efficiently address complex technical inquiries and develop effective solutions. Keep updated on product changes and industry trends to deliver knowledgeable assistance. Engage in ongoing training and development to enhance your technical and customer service skills. Requirements
Fluency in a Nordic language (Danish, Norwegian, Swedish, or Finnish) and English is required; knowledge of additional languages is beneficial. Prior experience in technical support or customer service roles is preferred. Strong analytical and problem-solving capabilities, with a solid understanding of technical issues. Excellent communication skills and a strong commitment to delivering excellent customer experiences. Experience with customer support tools and ticketing systems is advantageous. Ability to work independently in a remote setting while effectively collaborating with a virtual team. A passion for technology and a commitment to continuous learning and improvement. Benefits
Private Health Insurance Training & Development Performance Bonus Fully Paid Relocation Package (flight, transfer, and hotel) Good monthly Salary 2 Extra Salaries Per Year And More...
#J-18808-Ljbffr