Director of Banquet Operations - Citywide (Caesars Forum LV)

Director of Banquet Operations - Citywide (Caesars Forum LV)

Las Vegas, NV, United States (On-site) Job Description

JOB SUMMARY: The Director of Banquet Operations is directly responsible and accountable for the efficient operation of the Banquet Operations of the Hotel / Convention Center. He/ She coordinates all activities required to the proper execution of functions conducted within the convention space including, but not limited to, Convention Set-Up, Bar Operations and Banquet Management. The Director of Banquets has influence over the supporting departments of Stewarding, Culinary and Audio Visual to ensure all departments receive timely information for conference/event success. ESSENTIAL JOB FUNCTIONS: Directs and oversees the proper execution of events, by coordinating and managing the efforts of the Banquet Manager, Assistant Banquet Managers and support staff. Exercises the general responsibilities necessary to minimize operation cost and maximize operational profits. Establishes policies and procedures with all support departments to include the addition of an in-house audio/visual department. Exercises rights over the departmental P&L and provides mid-month update and shift of focus to meet financial obligations. Supervise staff/employees to ensure proper execution of company standards and a high level of guest satisfaction. Conducts meeting with Banquets, Set-Up, Kitchen and Production staff to plan special events, functions and communicate information relevant to the operation. Ensures the development of subordinate staff with on-going training. Performs continual inspection of all areas under jurisdiction to insure standards of maintenance, and sanitation are adhered to at all times. Develop operation budgets, short and long range goals, monitor expenses, cost and be proactive in implementing upgraded standards. Maintains healthy working relationships and professional climate. Must interface effectively with senior departmental management, peers, employees and guests. Complies with directives and policies from senior department management Individual is capable, team focused, has high integrity, passionate and loyal to the Caesars brand. Sets, develops, communicates and adheres to standards including, set up, food and beverage, health and sanitation in addition to fire codes. Assists Banquet Management team with pre-function briefing with servers to include timing, menus, customer expectations, side duties and assignment of server stations. Assures VIP tables are staffed with best staff available. Assures that all banquet checks are accurate, presented on a timely basis to customer for signature and posted on the day of event. Assures that Manager reports are completed and communicated on a timely basis. ThoroughKnowledge of issues such as fire, accident, loss and theft, emergency procedures, gaming, liquor sales and consumption. Thorough knowledge of the hotel industry in general with specific knowledge of meetings and conventions procedures and a clear understanding of the purpose and function of all hotel departments, especially sales and catering. Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, contracts, general correspondence and similar written materials. Must possess excellent communication skills both spoken and written. Requires the ability to formulate memos, letters, programs, numerous technical requests as well as the ability to articulate clear and concise information to clients and fellow team members. Ability to make the best use of time, resources and personnel to a high degree of effectiveness and productivity. Ability to learn and perform all the essential job functions accurately and safely with minimal direct supervision, within the initial training period after the team member begins work. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires 5-7 years of a Manager level in Banquet or Catering and Convention experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, Windows, LMS. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Job Info

Job Identification 61484 Job Category Food and Beverage & Culinary Posting Date 12/12/2024, 12:41 AM Degree Level Some College Job Schedule Full time Job Shift Varies

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