Senior Director of Operation Mend, Community Relationships

Qualifications 10+ years of progressive leadership experience required; preferably within the military or working for an organization that supported or contracted with the military. Experience with healthcare and healthcare delivery systems preferred but not required. Experience working with external or public affairs within military environment preferred. Experience showing success working with senior military officers, government and non-government departmental leaders, or comparable officials. Strong working knowledge of fundraising strategies, tactics, and best practices. Experience establishing multi-disciplinary governance structures to drive organizational change, enable input and feedback, and strengthen professional relationships; committed to inviting participation of all relevant stakeholders/perspectives in the evaluation and planning of all major initiatives. Strong leadership skills while working with people of all backgrounds and at all levels. Strong communication skills while striving to maintain situational awareness, status updates and progress, and barriers that threaten project/programmatic success; strives to build consensus and alignment in decision making. Well-developed project management skills to deliver full lifecycle project plans. Ability to establish and maintain a spirit of cooperation and respect, flourish in an unstructured environment, and always engage in professional and ethical conduct. Ability to foster a diverse and inclusive environment and is respectful of others’ feelings and perspectives. Strong analytical, problem-solving and systems-level thinking skills while drawing upon past experiences; crafts innovative solutions in collaboration with other key stakeholders. Professional level writing skills to author house-wide campaign style communications and ability to compose logical, concise, and grammatically correct correspondence, reports, and presentations. Strong organizational skills and customer service orientation. Ability to be visible within respective service areas and create the expectation of regular contact and interaction. Must recognize and evaluate problems, and utilize the appropriate channels for action and barrier escalation. High functioning team skills, including active listening and rapport building. Ability to remain calm in difficult and stressful situations. Ability to follow organizational direction and infer best approaches to apply within service areas.

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